Mercure Nairobi Upper Hill
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
Mercure Nairobi Upper Hill
No.20 of 4-star Select Hotels in Nairobi
Longonot Rd, Nairobi, 00100, Kenya
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Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.Show More
We Price Match
Highlights
Airport drop-off available
Delicious breakfast
Sparkling clean
Ideal location
Excellent serviceShow More
Amenities
Outdoor swimming poolFree
GymFree
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All Amenities
Property Description
Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.
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4.3/5
Very GoodCleanliness4.3
Amenities4.2
Location4.2
Service4.3
All 50 Reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(4.2 km)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
Landmarks: Don Bosco Shrine of Mary Help Of Christians
(550m)
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Rooms
Guest Reviews
Services & Amenities
Policies
18
Classic Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
4.3/5
Very Good
50 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.2
- Location4.2
- Service4.3
Average for similar properties in Nairobi
AI Summary
The accommodation impresses guests with its high cleanliness standards, friendly and professional staff, delightful breakfast, and comfortable, well-decorated rooms. Effective air conditioning is also a highlight.
Anonymous User
December 1, 2023
There was a church next door so it was okay except for it being noisy from time to time.
Original TextTranslation provided by Google
Guest User
March 31, 2025
Welcomed with a smile by Hellen the hostess.The lamb chops were really good and service from Catherine the waitress was really good.She was ready to help whenever needed.I would really recommend.Nelly the barista prepared very good iced Mocha.We'll surely be back for more experience.
Guest User
March 27, 2025
I really liked the stay here as the room arrangement is perfect and food in the restaurant is great with varieties I loved 😍 I liked the service and hospitality of front office and in the restaurant to mention a few Jackline, Salome & Ann and the security staff as well
Guest User
March 26, 2025
I visited the private offices at Wojo located at the Mercure with friends for business.The service by Catherine was top-notch.Attention to details and always ready to help whenever needed.The private offices at Wojo are really good for those looking for a place to hold meetings.I would definitely recommend.
Guest User
March 26, 2025
I came for a training of one week and the stay was really good that’a why I rated the service. The hotel is clean and the place is quiet. Food is also and the training room is well equiped for our session. The waiter called Hellen is very supportive and responsive.
Guest User
March 24, 2025
I had a wonderful stay! The service was outstanding, with friendly staff always ready to assist. The gym was well-equipped, perfect for my workouts. Breakfast was a highlight, offering a wide variety of fresh and tasty options. Overall, a fantastic experience—I highly recommend this hotel!
Guest User
March 24, 2025
An awesome place, professional service. The staff are friendly and helpful all the time. Wonderful amenities and great food! It's an amazing place for holiday, resting and relaxing. Everything was seamless from checking in to the rooms, the meals and all services were five star. An amazing place out of this world. The restaurants have a variety of African and global dishes. The bar is sufficiently equipped with the best of the best drinks you can get.
Guest User
March 22, 2025
I love the hotel, a great scenery of Art - Napenda and felt home. The rooms are spacious and clean. My bed was comfortable. Variety of food, i was spoilt for choice and the services from Jackline and the rest of the team was amazing. I felt secure at Mercure Hotel and am happy to come back and recommended for anyone who would like to experience these and more :) 🙂
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Gym
Free
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Coworking spaces
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Languages Spoken
English
Food & Drink
Bar
Room service
Alcohol-free rooms (on request)
Public Areas
Elevator
No smoking in public areas
Smoking area
PA and sound system
Health & Wellness
Gym
Free
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Children's meals available
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–11 years old | Free |
Children 12–16 years old | $50.00 (approx. AED 183.66) per person per night |
Children 17 years old | Contact hotel |
Breakfast
TypeContinental, Halal, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Buffet:$30.00 (approx. AED 110.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2010
- Renovated: 2016
- Number of Rooms: 44
Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.