Cloud Hotel & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi

Cloud Hotel & Suites

Diamond Plaza, Nairobi, 00100, Kenya
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With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 7.7 mi (12.4 km) from Thika Road Mall and 0.1 mi (0.1 km) from Diamond Plaza II.Show More
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hotel overview picture
Last booked 17 hrs ago
Highlights
Airport drop-off available
Delicious breakfast
Parking available
Lots to do
Amenities
Indoor swimming pool
Sauna
Gym
Business center
Spa
Airport drop-off
Restaurant
Bar
All Amenities
Property Description
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 7.7 mi (12.4 km) from Thika Road Mall and 0.1 mi (0.1 km) from Diamond Plaza II.
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3.6/5
Cleanliness3.6
Amenities3.6
Location3.6
Service3.6
All 37 Reviews
Surroundings
Airport: Wilson Airport
(9.0 km)
Airport: Jomo Kenyatta International Airport
(20.5 km)
Train: Nairobi Railway Station
(6.4 km)
Landmarks: Sai Baba Temple
(500m)
Landmarks: Parklands Mosque مسجد
(820m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Executive Room
6

Executive Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Suite
7

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Standard Single Room
1

Standard Single Room

Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Room Details
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Standard Double Room
4

Standard Double Room

2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
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Guest Reviews

3.6/5
37 reviews
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Average for similar properties in Nairobi
Most Mentioned
AI Summary
Conveniently situated near amenities and business hubs in Nairobi, this hotel provides a tasty breakfast and amenities like a heated pool, spa, and gym. However, some guests find the breakfast lacking variety.
B‍A‍H‍A‍T‍I‍ ‍H‍E‍R‍I
October 3, 2024
Nice place for solo trip … Everything is nearby
B‍u‍d‍u‍a‍n‍y‍o‍u‍y‍o‍n‍g‍d‍e‍y‍u
September 27, 2024
The hotel is upstairs in a shopping mall where Indians gather. The downstairs is very noisy, but the room is very clean.
Original TextTranslation provided by Google
J‍k‍c‍8‍8‍8
May 3, 2022
Not bad in Africa
Original TextTranslation provided by Google
K‍O‍J‍I‍.‍O
March 10, 2025
B1Fにはスーパーがありとでも便利です。また***もあるので暇な時間も潰せます。 部屋も綺麗で悪くない。コスパは最高にいいと思う。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
This hotel is based in Diamond plaza in parklands. Very close to all major business offices in Nairobi. Hotel staff is friendly. They have one of the best pools, hotel gyms and restaurants amongst Nairobi hotels. Price is also nominal. Food Quality and taste is great, you do not need to go to another restaurant for food!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 2, 2023
I stayed at Cloud Hotel in Nairobi, and unfortunately, my experience was far from satisfactory. My room had a number of issues, including a broken bathroom lock which left me locked inside, and a leaking kettle. To make matters worse, the cleaners repeatedly left my door open, which made me feel unsafe and vulnerable. To top it all off, the food served at the hotel was simply horrid - I was extremely disappointed with the quality and taste. Overall, I cannot recommend this hotel to anyone looking for a comfortable and enjoyable stay. The issues with the bathroom lock and leaking kettle were particularly concerning, and the poor quality of the food was a major letdown. The fact that the cleaners kept leaving my door open also made me feel very uncomfortable and unsafe. I would advise anyone considering this hotel to think twice before making a booking.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2022
Every weekend the hotel had big wedding parties that played loud music until late night. I was also very unfortunate and was given a room next door to where wedding guests came to freshen up. On my very last night the wedding guests broke out into a huge fight right outside my room at 2am. I was very frightened as they were shouting, fighting and screaming. Not pleasant at all. My bed was not cleaned properly and felt itchy every night. I was here for work and needed a good night sleep to attend meetings until late night so this was an awful choice.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 23, 2022
Really great value hotel. Decent rooms with most amenities plus there is a gym and pool. Breakfast is very tasty with some variety,not super but very decent. Location is awesome gets your everywhere at a decent price. Access to printing and foreign exchange facilities in the first floor. Suitable for long stay

Services & Amenities

Indoor swimming pool
Gym
Spa
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, $9.00 (approx. IDR 147,229) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:$9.00 (approx. IDR 147,229) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2013
  • Number of Rooms: 28
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 7.7 mi (12.4 km) from Thika Road Mall and 0.1 mi (0.1 km) from Diamond Plaza II.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Cloud Hotel & Suites?

The check-in time at Cloud Hotel & Suites is 14:00 and the check-out time is 11:00.

Does Cloud Hotel & Suites have a swimming pool?

Yes, Cloud Hotel & Suites has a pool.

Are pets allowed at Cloud Hotel & Suites?

No, pets are not allowed at Cloud Hotel & Suites.

How much does it cost to stay at Cloud Hotel & Suites?

Prices at Cloud Hotel & Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Cloud Hotel & Suites?

The closest airport is Wilson Airport, and it is about 23 mins from hotel by car (9.0 km).

What is the cancellation policy for Cloud Hotel & Suites?

The cancellation policy for Cloud Hotel & Suites varies depending on the type of room and booking conditions.

Does Cloud Hotel & Suites offer airport transfer services?

Yes, Cloud Hotel & Suites offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport20.54KM
Nearest Train StationNairobi Railway Station
Distance to Train Station6.38KM
Average Price FromIDR1824245
Hotel Star Rating4