Fairmont the Norfolk
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1 room, 2 adults, 0 children
All properties in Nairobi
Fairmont the Norfolk
No. 2 of Cultural Hotels in Nairobi
Harry Thuku Rd, Nairobi, 00200, Kenya
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Last booked 6 mins ago






Highlights
Delicious breakfast
Ideal location
Free parking
Lots to doAmenities
3 Restaurants
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
Fairmont The Norfolk is the first stop of a 3-stop magical journey in Kenya by Fairmont. The second stop being Fairmont Mount Kenya Safari Club, on the slopes of Africa’s second highest peak after Kilimanjaro, a historical property which offers the most magical experience of Kenya among its lush forest and endangered mountain wildlife. The third stop being Fairmont Mara Safari Club, on the edge of Mara River in an intimate conservancy named Olchoro, the first conservancy belonging to local communities and its unique sanctuary sheltering the two last white rhinos of Masai Mara. Fairmont The Norfolk is a peaceful haven for all guests. Since opening its doors, this iconic gem in the heart of Nairobi has remained a celebrated Kenyan landmark and boasts luxurious suites and rooms set around tranquil tropical gardens, an outdoor heated swimming pool, a serene health club and unique dining facilities. An incredible array of adventures including a visit to the famous Nairobi National Park, the elephant orphanage, giraffe centre, national museum and shopping tours await you crowning the hotel’s offerings and making each experience an unforgettable memory. Fairmont The Norfolk is home to beautiful gardens and over ten species of exotic birds in the heart of the city, as well as the showcase of a vintage transportation collection including rickshaws and a vintage Ford roadster, providing an insight into Nairobi’s rich history. Guests also have access to 24 hour valet services as well as laundry and dry cleaning services available from 9 am to 6 pm from Monday to Saturday.
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9.0/10
Location and stuff super good also the food there was nice, I booked for others
All 47 reviews
Surroundings
Airport: Wilson Airport
(6.9 km)
Airport: Jomo Kenyatta International Airport
(18.5 km)
Train: Nairobi Railway Station
(4.2 km)
Train: KCC Train Stop
(12.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Deluxe Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Junior King Suite
1 King bed
Has window
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
Fairmont Room with Multiple View
1 Queen bed
Has window
Non-smoking
Daily housekeeping
Check Availability
10
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Superior Queen Suite
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
18
Deluxe King Room With Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Fairmont Queen Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Deluxe Twin Room With Courtyard View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
1
Deluxe King Suite
1 King bed
Has window
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
Deluxe Room
1 King bed or 2 Single bed
Has window
Non-smoking
Daily housekeeping
Check Availability
Fairmont Family Room
1 Double bed and 2 Single bed
Has window
Non-smoking
Private entrance
Daily housekeeping
Connecting rooms
Accessible shower
Check Availability
15
Deluxe Family Room
1 King bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
12
Norfolk Signature Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
10
Fairmont Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
13
Deluxe King Room With Courtyard
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
47 reviews
- Cleanliness9.1
- Amenities9.0
- Location9.0
- Service9.1
Average for similar properties in Nairobi

Review summary
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Location: The hotel is centrally located, offering a serene environment reminiscent of a green oasis amidst the city bustle. Its proximity to key areas makes it a convenient choice for guests seeking both tranquility and accessibility.(based on 2 reviews)
Rob Smith 16384
October 6, 2025
Wonderful 5-star hotel with great food and fantastic service. Each and every one of the staff is friendly and treated me as a valued guest. Very good experience.
Guest User
September 5, 2023
This is a real treasure of a place! The atmosphere is old world charm, the food is fabulous at TATU. The bar is excellent with service and attentiveness to you needs. The gift shop is stellar for some nice jewelry. The facilities are clean as a whistle as they say...breakfast was outstanding with so many choices. The work out facilities are just super great, and the pool is heated. Ok, lastly the ambiance of colonial Africa just fills the air, from the art, to the breezes flowing freely through this wonderful hotel!
QusayQais
June 25, 2023
Location and stuff super good also the food there was nice, I booked for others
TIGERLIBO
June 5, 2023
I stayed close to the street and the facilities are old
M59734****
June 26, 2025
酒店整體不是很大,裝修很殖民風格。整體很滿意
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nipa
February 12, 2024
這個酒店對中國人極其不友好。
同時到店的有歐美人和我們。歐美人直接就辦手續入住了。而對中國人他説我們提前到了,讓我們必須額外交110美元才能入住。而現在房間很空,入租率很低,不是沒房,有的是房間就是不讓入住。我選擇堅決不額外給錢,讓我們生生等了三個小時以後才辦手續入住。給了一個極差的房間,就在中央空調主機房旁邊,吵的一晚沒睡着。
第二天要離店,我們預訂頁面寫的很清楚,早上10點到12點可以離店。但是早上九點過就不斷的有人催促我們離開。 我們11:20下樓辦離店手續,前台就説我們超時必須加錢。同一時間有歐美人離店,就順暢的辦了離店手續,直接走人。所以這個酒店是歧視中國人。
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M472629****
March 31, 2025
非常好的酒店
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202961****
August 15, 2023
環境很好,服務尤其入住速度一言難盡
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Services & Amenities
Most popular business facilities
3 Restaurants
Golf course
Off-site
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Car rentals
Bar
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
3 Restaurants
Outdoor swimming pool
Spa
Gym
Bar
Conference room
3 Restaurants
Cin Cin Bar
No additional info available
Lord Delamere Terrace
Cuisine: African
Business hours: [Mon - Sun] 06:30-22:00
Tatu Restaurant
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-23:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Taxi booking service
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Kiswahili
French
Greek
German
Arabic
Food & drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Public areas
Picnic area
No smoking in public areas
Garden
Smoking area
Water purifier
ATM
Elevator
Health & wellness
Spa
Additional charge
Golf course
Off-site
Beauty and makeup
Gym
Massage room
Sauna
Additional charge
Activities
Eco tours
Off-site
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Childcare service
Additional charge
Kids' board games/puzzles
Children's meals available
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1903
- Renovated: 2022
- Number of Rooms: 125
Phone:+254-202265000
Email:norfolk.reservations@fairmont.com
Fairmont The Norfolk is the first stop of a 3-stop magical journey in Kenya by Fairmont. The second stop being Fairmont Mount Kenya Safari Club, on the slopes of Africa’s second highest peak after Kilimanjaro, a historical property which offers the most magical experience of Kenya among its lush forest and endangered mountain wildlife. The third stop being Fairmont Mara Safari Club, on the edge of Mara River in an intimate conservancy named Olchoro, the first conservancy belonging to local communities and its unique sanctuary sheltering the two last white rhinos of Masai Mara. Fairmont The Norfolk is a peaceful haven for all guests. Since opening its doors, this iconic gem in the heart of Nairobi has remained a celebrated Kenyan landmark and boasts luxurious suites and rooms set around tranquil tropical gardens, an outdoor heated swimming pool, a serene health club and unique dining facilities. An incredible array of adventures including a visit to the famous Nairobi National Park, the elephant orphanage, giraffe centre, national museum and shopping tours await you crowning the hotel’s offerings and making each experience an unforgettable memory. Fairmont The Norfolk is home to beautiful gardens and over ten species of exotic birds in the heart of the city, as well as the showcase of a vintage transportation collection including rickshaws and a vintage Ford roadster, providing an insight into Nairobi’s rich history. Guests also have access to 24 hour valet services as well as laundry and dry cleaning services available from 9 am to 6 pm from Monday to Saturday.
Frequently Asked Questions
What are the check-in and check-out times at Fairmont the Norfolk?
Check-in time at Fairmont the Norfolk starts at 14:00, and check-out time is by 12:30.What are the check-in and check-out times at Fairmont the Norfolk?
Does Fairmont the Norfolk have a pool?
Yes, Fairmont the Norfolk has a swimming pool for guests.Does Fairmont the Norfolk have a pool?
Are pets allowed at Fairmont the Norfolk?
No, pets are not allowed at Fairmont the Norfolk.Are pets allowed at Fairmont the Norfolk?
How much does it cost to stay at Fairmont the Norfolk?
Room prices at Fairmont the Norfolk vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Fairmont the Norfolk?
How to get to Fairmont the Norfolk from the nearest airport?
The nearest airport is Wilson Airport, located about 15 mins from hotel by car (6.9 km) away.How to get to Fairmont the Norfolk from the nearest airport?
What’s the cancellation policy at Fairmont the Norfolk?
The cancellation policy at Fairmont the Norfolk depends on your room type and booking terms.What’s the cancellation policy at Fairmont the Norfolk?
About This Property
| Nearest Airport | Wilson Airport |
|---|---|
| Distance to Airport | 6.88KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 4.24KM |
| Average Price From | CNY3156 |
| Hotel Star Rating | 5 |
















