I came to Nam Dinh for a 2d/1n research outing as I do 150+ times a year in Vietnam. Check in begins on the 5th floor which is also where the action is (they have a full bar and some food service options during the day). Life Pro Tip: This hotel uses great technology to save energy. When you leave the room, the hotel automatically deactivates the power sockets in the room. (1) If you need to keep charging your laptop, phone, or Airpods, you'll have to use the power socket behind the mini-fridge. (2) The internet also seems to have its own agenda for disconnecting and forcing users to re-authenticate - suggest you avoid it and continue use of your 3G/4G or personal hotspot. Overall the hotel has an upscale hostel vibe. Good community and food options. Good and committed customer service team (although my reception and initial contact with the hotel could only be described as a bit rough around the edges.) Rooms are equipped with two bottles of water, plenty of towels, a bum gun (voi ve sinh) It was nice to meet Mr. Phuong, the general manager who is highly affable and cares greatly about the customer experience. Indeed if not for him, my review might have been a bit more scathing. Last but not least, the free secure self-service lockers and the vending machine that accepts VNPay QR payments were a nice touch. Will be interested in returning to this hotel in the future.
Very Good
6 Reviews