Waraku Onsen Nihon No Yado Notoraku

Very satisfied! Unfortunately, it seems to be closed due to the earthquake.

The hotel service and environment are very good, and the price is great value

In response to my wife's request to see the morning market, I planned a trip to Noto Peninsula. It was the second day I stayed at Notoraku, but I felt divine at the moment when the scenery was wonderful, the sea spread out in front of me, and Noto Island spread out beyond it and the sun rose. I was able to enjoy the ingredients of Noto for both dinner and breakfast. It was very delicious. The large public bath has a large indoor bath, a Goemon bath on both sides of the open-air bath, and a sleeping bath, and there are two types of saunas. I was moved to see Mr. Nakai wave his hand until he disappeared from the parking lot. In addition, it is hotel where we want to stay at. It was the best.

酒店離🚉車站大概15分鐘走路時間，酒店可以提供免費接送。我們是提前讓攜程管家預約的，很方便。酒店也有一些可以講英文的服務員，交流上沒有太大問題。房間選的是日式，估計是有些年頭了，房間有些陳舊但不影響看海邊風景。酒店晚上是自助，基本上都是日本本國遊客 非常有序排隊拿東西。品類不算多，但肯定能管飽。♨️男女在不同樓層，女士的風景更好些。不知道是不是因為去年地震的原因，更高層的♨️館沒有開放，無法觀賞美景（當然也需要額外付費） 周邊有便利店，出門想買點吃的也就2-3分鐘就到了。旁邊是可以温泉泡腳的公園，可惜沒開放因為地震後還在維護中。

I made a reservation for Nara Hotel on the Agoda website on May 6, 2023. After entering the cash card information for payment and sending it, I received an email confirming the reservation. The email said that I was making a reservation for one night on May 9-10, which I did not plan to do. The dates I entered were June 25-26. When I checked later, the website showed the cheapest dates, May 9-10, and while I was entering the date, it said that cancellations were free up until the day before and full refunds were available. However, the screen that changed the reservation to May 9-10 before the final submission was located at the top of the screen, which was difficult to see, and was intentionally designed to guide me to the cheapest date. When entering the cash card number, the remaining time is displayed on the time recorder, and since it takes time to go and get the card number, the setting is such that you cannot concentrate on the input screen and do not have time to see the whole screen. At that point, the cancellation policy was also displayed, but there was still some time until the day before, and I did not expect that the reservation date would be changed to the cheapest date on the screen, so I sent it. When I received the email confirming the reservation, I immediately called the Nara Hotel, which was listed on the reservation, and explained the situation, but they replied that it would be difficult to cancel because there were multiple companies involved. After that, in several email exchanges, I explained that the date I entered for June 25th to 26th was the cheapest date set by Agoda, so it was a mistake, and that I would be staying there in June for some reason, so I offered to change the dates and cover the associated costs, but in the end, Agoda did not approve the cancellation or date change, so it was impossible. At that time, I asked Nara Hotel for Agoda's contact information, was given the number of Agoda's customer center, and called Agoda, but I received the same reply. I emailed Nara Hotel several times and asked Agoda if they would approve it and replied. I exchanged emails with Agoda, but Agoda replied that they could not approve Nara Hotel, so we are both avoiding responsibility. The person in charge (whose name I know) on the phone with Agoda verbally promised that Agoda would not charge any commission and would refund the fee, but I did not record the conversation. I emailed Nara Hotel about this, but ultimately received the same response as above. On the NHK news at 7pm on May 10th, they reported a series of problems with overseas travel agencies, such as not being able to cancel, and I learned that the exact same thing was happening to me, so I am posting this in the hope that the Japan Tourism Agency will take action to prevent other victims like me from becoming victims. M.I, living in Saitama Prefecture

自家用車でいきました。駐車場への案内。荷物を持って来れる。中居さんの笑顔。部屋は少し古さが残るものの綺麗に清掃されている。大浴場の素晴らしい眺め。広さ。脱衣所の清潔感。コーヒー、紅茶のサービス。夕食の質の高さ。暖かい食べ物。冷たい食べ物。とても美味しく頂きました。ふかふかの寝具。そして最後のお見送り。バリアフリーでは無く少し歩かなくてはなりませんが、広い建物でした。また行きたいですね。