Guest User
February 8, 2025
We stayed in three hotels during our visit to Chaoshan, and this one was the worst. First of all, the name on Ctrip and the shop sign were not the same, so we wandered around for a long time but couldn't find it. We then called to find the place. After checking in, we opened the room and saw that it was not the room type we booked at all. We booked a 180-degree sea view balcony room, but we were given a room in a building with a balcony. We contacted the front desk again and confirmed it repeatedly. I also repeatedly stated my request, but they directly replied that they did not have the room I booked, and that we could change the order. We could either accept a twin bed or change the room again in the middle of the trip. To be honest, it was really inconvenient for us to have a twin bed with our children, and we didn't want to waste time on changing rooms when we went out to play. In the end, we had no choice but to accept the twin bed.
The room facilities are very old. The bed creaks when you turn over. You have to take a shower quickly, 5-10 minutes at most, and each person needs to take a 20-30 minute break, otherwise there will be no hot water. When I came out of the shower and blew my hair, I found that the hair dryer only had cold air, so I asked the front desk to replace it with a better hair dryer. We arrived at the store around 9pm and didn't fall asleep until almost 12am after finishing everything. The whole experience was very bad.
The sanitary conditions were also quite worrying at the time, and the glass of the shower room was covered with patina. When I ordered the place, I thought the facilities and sanitation would be quite new as it would be newly opened in 2025. However, the actual situation was completely different. I bought it from another company and used it directly without any secondary renovation.
The only advantage of this room is that it faces the sea, with a good view and you can watch the sunrise, but everything else is really bad.
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