Anonymous User
August 16, 2024
It was already very late when we arrived at the hotel that day. The front desk asked for a deposit of 100 when checking in, but there was no mention of any deposit on the booking website, so we had to negotiate again before we were able to check in. I took the room card upstairs but couldn't open it, so I went downstairs to find the front desk to open it. . The room is relatively large compared to chain hotels, but the facilities are really poor, including the hygiene. The table is full of stains. The annoying thing is that when I opened the shower door to take a shower, it smelled like a public toilet. The whole room stunk after I opened the door. The bathroom next door didn't smell at all. I contacted the front desk immediately and a technician came. I said someone must have urinated in it. The technician said it was a sewer problem. He treated it with a deodorizer and disinfectant, and mopped it again, and then the smell was gone (until I checked out). So it is likely that someone urinated there and the housekeeping staff didn't clean it properly. There was another serious problem. There were small bugs in the room. I spread out my suitcase for a while and took a towel to take a shower, but I found small bugs on the towel. (I thought there were only bugs on the towel and didn't check the suitcase until I changed hotels the next day and found some when I opened the suitcase. I also stayed at Jinjiang Metropole the day before this hotel and didn't find any either, so I concluded that the bugs were here). So to sum up, for a hotel that costs nearly 300 yuan, I got a very bad experience and a very bad impression. There are a lot of fancy things, such as voice control throughout the house and projection, but none of them are as good as the environmental sanitation service. In my personal opinion, please choose carefully! I had planned to extend my stay because the experience was good, but if it wasn't too late and I was not too tired that day, I would have definitely asked to check out. The next day I decisively chose Le Fong. I have to say the quality of the big chain is much better, and the price is less than 200 during promotions. I would like to ask what qualifications does a small shop like this have to charge such high prices? ? ?
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