Hampton by Hilton Nanchang Tengwang Tower

I took my mother and I on a self-guided tour. Compared with the Hampton by Hilton in Changsha Wuyi Square, Guiyang, and Fuzhou, this is the hotel where I felt the least serviced. The air conditioning in the lobby was insufficient, there was no standard fragrance, the chairs were dirty, and the front desk staff did not smile when checking in. Because I had just come from Changsha, the Hampton Hotel there upgraded the room because it was off-season, so this time I asked if I could arrange it by the river. The answer was that the superior room we booked could only have a round view, and the deluxe room could only have a river view. This is understandable, but I felt that they were making excuses when they added that the river view room would be noisy if it was close to the road. If the front desk staff did not have the authority to upgrade, I could understand it, but this also precisely reflects that the hotel management is not good. There are not many people in the off-season, and the good reviews can be improved through service. Then there is no toilet seat, no reminder of where to eat breakfast, there are mosquitoes at night, and the mosquito repellent is useless. At 9:30 in the morning, they started to remind us that they were going to collect the food, and asked us to take more food. It felt a bit like rushing people. In general, there is no service, and they are trying to save costs everywhere. Compared with the one in Changsha May Day Square, it feels like falling from heaven. I don't recommend staying here. It takes 9 yuan to take a taxi from the subway station.

This stay at the hotel was a very pleasant experience. The front desk staff upgraded our room for free. The room was comfortable and warm. The hotel staff were very warm and thoughtful. I highly recommend it.