Lebanshan Nanchang

The service in the room was so good. The front desk of the hotel called in advance to upgrade the room. Facilities: Yongle Hotel and the hotel next to it have very complete facilities, and there will be no lag in the facilities of the old five-star brands. It is a very good experience, completely beating the domestic ones that cost around 2,000 yuan. Hygiene: The hygiene is very clean. After check-out, the front desk will call you to ask about your feelings to support any comments and will not make others feel troublesome. Environment: The environment is the biggest highlight here, it is comfortable, beautiful and luxurious Service: The service is the best, everyone can come and experience it.

The experience is very poor and not worth the price at all! Advise everyone to stop losses immediately 1. Poor sound insulation 2. It takes a long time for the service staff to deliver water. 3. There are big problems with hotel management 4. The air conditioner does not cool 5. Breaking into the room at will affects the privacy and safety of the tenants. I brought my wife and 8-year-old child to me on the third day of the first ***** month I checked in around 10 o'clock, and the air conditioner in the room was extremely cold. I called the front desk to arrange for a service person to tell me that the air conditioner would heat up slowly. I said yes. By 11:30, the air conditioner temperature changed from 12 degrees to 13 degrees. I contacted the front desk and arranged for a maintenance man to come to the room. They checked for a long time and told me that there was no problem. I said that the temperature of the air conditioner increased by 1 degree after I turned on the air conditioner for an hour. This air conditioner did not. Problem? The air conditioner said that the meter display was inaccurate. I said that if it was inaccurate, would we be able to feel the cold? Even with my clothes on, I still feel very cold! The air-conditioning man inspected and said there was no problem. I said he didn't agree because it was too cold. The air-conditioning man was very unhappy and left without closing the door for me. I contacted the front desk at 11:40. The front desk kept perfunctoryly saying that there was no problem with the air conditioner. It was too late and I didn’t want to bother with them anymore. I asked the front desk if I could send you an oil tin or a quilt. The front desk agreed, but it was not delivered at 12 o’clock. When I arrived, I called the front desk, but no one answered the two calls. That night, the room temperature was over 14 degrees Celsius, and no one bothered to send me a quilt. I hugged the baby and slept with clothes on all night. Early the next morning, a woman knocked on the door. Without introducing herself, she said, "Sorry, sorry, the temperature in the morning was 16 degrees." She still emphasized that the air conditioner was fine and it was just a problem with the instrument. I asked, "Do you feel cold?" The lady keeps talking about compensation, which is not an attitude to solve the problem at all. She has been procrastinating and dealing with it without any sincerity and has no attitude to solve the problem. I do not approve of their service attitude and way of doing things. This is completely inconsistent with the service of a 5-star hotel. . Finally, tell me and give me some fruit. Why am I so poor? Did you come to your place to blackmail fruit? I went to have breakfast at 8:40 in the morning and arrived at the room at 9:20. An air conditioner repairman had already opened the door to my room to repair the air conditioner? Excuse me, I haven't checked out yet and why did I arrange for someone to break into my room without my permission? Where is my privacy? Who is responsible for the loss of my personal belongings? The air conditioner repairman said that there was indeed something wrong with the air conditioner. The air volume was too small, so the room was not warm. When I checked out, the hotel called me and said they would send me fruit, but there was no other explanation! I sincerely advise the senior management of Huazhu Club and Sunac to read the review I posted. What is Nanchang Sunac Cultural Tourism City like? Don’t you, the leaders, have any idea? Sooner or later if you keep doing this... ps: Ctrip staff have always been very attentive in handling this matter. I had something to do in the morning and couldn't answer the phone. They called me 4 times a day. The service attitude was very good. High praise!

The hotel is located near the Ganjiang River and Jiulong Lake Park.