GreenTree Eastern Hotel (Nanjing Lukou Airport Branch)

The front desk staff were incredibly warm and welcoming. They provided excellent airport transfer service, even offering wake-up calls for early morning departures. We were also pleasantly surprised with a complimentary room upgrade and a fantastic free breakfast. The staff were always attentive and quick to resolve any issues. Overall, we had a truly wonderful experience.

Our airport transfer driver was incredibly thoughtful and helpful. The hotel room was clean and tidy. However, I have a significant complaint about the loose bedside power outlet. I plugged in my phone to charge overnight, only to wake up to a completely dead phone with a black screen. Turns out it hadn't charged at all! I'm utterly speechless about this – check out the photo. The outlet was so loose (perhaps from overuse), and there was no warning for guests. This nearly caused me to be late.

With an early morning flight, I didn't expect to get much sleep, but the mattress and pillows were surprisingly comfortable. Even though it's very close to the airport, I'm a light sleeper, and I didn't find it noisy at all. My child had a blast interacting with the Xiao Du smart assistant. The airport shuttle runs very frequently, and the ladies at the front desk all had wonderfully warm smiles.

The hotel is very close to the airport, about a five-minute drive. The airport shuttle was surprisingly uncrowded, almost like a private transfer, which was perfect for us as we had a lot of luggage. However, the driver who picked us up was quite unhelpful and didn't assist with our bags. Fortunately, the driver for our departure was very friendly, which made up for the initial disappointment. We also received welcome fruit and breakfast. Since we were traveling with a child, they even provided an extra breakfast for our little one, which was a thoughtful touch. The breakfast itself was just average, but the multigrain porridge was good. Overall, it was a good stay. However, if you are a light sleeper who is easily disturbed by noise, this might not be the place for you. Due to its close proximity to the airport, there's noise from planes taking off, which can continue until around 1 AM. On the positive side, taxis are very convenient. Even though we arrived quite late, we were able to catch a taxi to the Bali Night Market for dinner, which was less than a 15-minute drive away. This convenience was greatly appreciated. The taxi fare was around 20 RMB.