HanChen hotel

Very satisfied. Clean and tidy. There is a book bar at the front desk. The breakfast is rich. The cereals include potatoes, pumpkins and yams. The red soup noodles are also good. There are soy milk buns, etc. The porridge includes white porridge and red bean porridge. I like it very much.

The room is in another building, behind the hotel, not the main building. The room is very small, the bathroom has no door, and the window is not tight. A mosquito came in. Although the quilt was covered tightly at night, it still bit my hand. The experience was not good.

Looking out the window on the first floor of the back building, it feels like half of the room is underground💦 There is a damp smell in the room There is no door to the bathroom, the window is open in the bathroom💦 Service staff...some of them are quite rude. This room cannot connect to Wi-Fi, it can only connect to other rooms

Haha, I won’t be anonymous so that everyone can see what your family is like🐮🐴. If you dare to make harassing phone calls and make personal attacks, I will take legal proceedings. First of all, the renovation of an old community has a harsh environment, low floors, loud noise downstairs, and the rooms are not soundproofed. You can hear people playing games next door, going up the stairs, and talking downstairs. Secondly, the air conditioner is broken and it is impossible to sleep in Nanjing in winter. If it doesn't work, then let someone repair it, and let a male chef enter the girl's room at night, and ask for a room with a broken TV, but they won't change it; thirdly, there are holes in the sheets just under the pillow, other guests can take a closer look ; Fourth, because of the above reasons, I couldn’t rest well, the whole room was cold, noisy, and the environment was poor. Since I had booked a stay of 4 consecutive nights in advance, I wanted to cancel two nights in advance. Is this just the price after the prepayment? If I want to cancel, let me see the so-called 20% off price I originally ordered, which is 20% off. absolutely not. Give me a screenshot if you can. Moreover, the ********** at the front desk called me at 12 o'clock in the middle of the night and yelled at me. He would not compromise and had a bad service attitude. This was also the case when checking in. Interrupting customers' rest and having a bad attitude, is this the attitude of your service industry? Fifth, after checking out, I negotiated with the software customer service and finally paid more money to be able to successfully withdraw. I did not stay or spend the next two nights, and I saw that the original price on the program was only 230. Why should I have to go up to 290? Nearly 600 for two nights. What 🐮🐴 hotel. Han Ting's life was dark. If you don't dare to give a preferential price, don't open your legs and give it in the first place.

The lady at the front desk was very considerate and responsible. She helped us move the two rooms we booked to the same building even though they were not in the same building. She also provided hot drinks every day to bring us warmth in the winter.