Guest User
July 2, 2023
Please choose carefully!
①At the end of May, I booked to stay in this "mysterious private sinus" room type on 7.1. At that time, I did not notice that it could not be canceled. Three days before the check-in, I found that it could not be canceled. I called the boss to discuss whether it could be cancelled, and whether the non-cancellation violated consumer rights ( You can refer to Article 4 of the Consumer Rights Protection Law) Leaving aside, during the communication with the boss, the boss didn’t want to quit, kept swearing, and had a strange mood (there is video evidence). When I asked Ctrip's customer service for help in negotiating, Ctrip's customer service also said that the boss's attitude and tone were very bad (shown in the picture)
②The room types of this hotel are all non-cancellable. The original non-cancellable setting is that you can enjoy a more favorable price and book in advance. I booked the price at 212 yuan in May, and now the hotel price becomes 167 in July (as shown in the picture). The boss didn't give me a refund for the price difference. Besides, some hotels in Nanjing offer free cancellations, and the hotel is far from the Confucius Temple. I really don't recommend spending money and suffering
③From the hotel introduction picture, you can see that the room is full of things and is rather messy. Tiangong just has an extra mosquito net, and the feeling of living is very bad.
What I said above is true. I am not a hotel rival or a hacker. This is what I feel when I want to travel to Nanjing to book a hotel. It is really very bad.
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