Vienna Hotel (Nanning Keyuan Avenue Subway)

The manager or the supervisor didn't confirm with me whether it was my room that needed to be cleaned, so he told the aunt that it was my room that needed to be cleaned. The aunt knocked on the door at around eight o'clock, and I said we don't want to clean, so we continued. When the door didn't open, I swiped my card. In the end I lost my temper and said it wasn't us who didn't swipe my card. Then I called the front desk around 10 o'clock to complain. A woman said she was sorry and said I stayed for two nights (I only stayed for one). late, the order was only for one night) and said that I was a VIP (I am not a VIP with Ctrip). He smiled the whole time and said that he could not see the sincerity of the apology at all. He also said that he would send me some fruit to express his apology. I just wanted to say that it is troublesome to apologize. It seemed a bit apologetic, either not telling the customer information or understanding it clearly, and it was not difficult to call the customer in the room to confirm whether it needed to be cleaned, instead of cleaning the wrong room and confirming to the aunt that it was this room, eight When I ordered the door, I asked for the door. If I couldn't knock the door, I swiped my card. Secondly, I couldn't say anything about the cleanliness. I just checked in at night and found that the disposable slippers were moldy. I called the front desk and told them that they had someone replace them.

前台辦理入住迅速服務態度熱情，路過都會問候打招呼，前台旁邊還有自助熱飲暖茶，聽説夏天還會有冷飲，停車也很方便，二樓還有餐廳可以訂餐，重點是可以送到房間！非常方便都不用出去外面吃，菜品很不錯朋友都説好吃，六樓還有自助洗衣房，附近還有相思湖小鎮，三月三還會來這邊住去那邊玩，推薦👍🏻👍🏻👍🏻

設施：齊備完整好用，停車場、洗衣服都方便，還送有免費早餐。 衞生：酒店乾淨衞生，工作人員及時清理打掃。 環境：環境不錯，出門飲食都比較方便。 服務：態度熱情周到。

入住感受非常好，酒店氛圍温馨愉悦，前台辦理入住迅速高效，房間隔音效果良好，停車就在門店很方便，早餐種類豐富好吃，值得推薦！

設施：非常好 衞生：乾淨 早餐很豐富，有停車場，免費停車，還可以給電動車充電（慢充），維也納連鎖酒店，網上評分4.8確實不錯，下次回來還住這家。

朋友出遊訂的房間，酒店房間蠻大的，各項設施都很齊全，房間裏的配套物品都很齊全，停車很方便，下次路過還會過來。。。