Phoenix Hotel(Railway Station Subway Station)

Good location, plenty of amenities nearby, room is clean and good size. They even hv a gym. Will come back again

Big room, but lacking in many aspects Hello, I had mixed feelings about my stay at this hotel. Let me break it down: Pros: 1. The hotel is located in Nanning city, about a 10-minute walk to the nearest mall. 2. For halal food (Lanzhou Ramen), use the left door near the lobby — it's an 8-minute walk away. 3. The cleaning staff, especially the aunty who tidies the rooms every morning, does an excellent job — the room was sparkling clean. 4. Upon check-in, the receptionist upgraded our room. The bed seemed to be a king size, while the rest of the room matched the "green queen" type we initially booked. 5. During check-out, a helpful staff member who spoke English assisted us. Additionally, a male staff member helped carry our bags outside, waited for our Didi ride, and had previously stored our box safely at the lobby. He also provided us with a desk lamp since the room was quite dark. Cons: 1. The hotel is old, dimly lit, and the room had an unpleasant smell. I requested a room change, but the receptionist, with a grumpy attitude, insisted that it was the best room available — not a great experience. 2. To reach Hangyang Mall or Sang Jie Liang Xiang, it's not within walking distance. You'll need to use Didi or the subway, which is a 10-minute walk from the hotel. 3. If you have other options, consider staying closer to Sang Jie Liang Xiang. There are more eateries, shops, and halal food options, including a halal hotel and Lanzhou Lamian restaurant, in that area. Thank you.

Absolutely! Here’s a positive review for Phoenix Hotel, highlighting the exceptional service from front desk manager Xiao Xue: I recently had the pleasure of staying at Phoenix Hotel, and I must say, it was an outstanding experience! From the moment I walked through the doors, I was greeted with warmth and professionalism by the staff. A special shoutout goes to the front desk manager, Xiao Xue, whose exceptional service truly made my stay memorable. Xiao Xue went above and beyond to ensure that I had everything I needed. She was incredibly knowledgeable about the hotel and the surrounding area, providing me with great recommendations for local attractions and dining options. Her friendly demeanor and willingness to assist made me feel valued as a guest. The hotel itself is beautifully appointed, with spacious and comfortable rooms that are well-maintained. I particularly enjoyed the peaceful atmosphere, which made it a perfect retreat after a long day of exploring. The amenities at Phoenix Hotel are top-notch, and the breakfast buffet was delicious, offering a wide variety of choices to suit all tastes. Overall, my experience at Phoenix Hotel was fantastic, and I cannot thank Xiao Xue enough for her outstanding hospitality. I highly recommend this hotel to anyone looking for a wonderful stay, and I look forward to returning in the future! Thanks Xiao Xue Thanks @All of Phoenix Hotel

Location was good. Short walk to numerous malls and shopping streets. Front desk staff was really helpful and patient, very grateful for them. Room was clean and spacious as well.

Vicky and Charlie where so helpful! I have never experienced better staff before! Everything was just amazing! I am so glad that I stayed in this hotel!

The hotel was well located, but the staff attention and customer service were poor. There were days when our room was not serviced and then they asked us to relocate to another room due to 'maintenance', but offered no assistance, and no discount for the disruption. The breakfast was poor and the coffee awful with no fresh juice.