Guest User
October 27, 2023
I went to the front desk around 7:20 in the evening and was told that the room had not been cleaned yet and I could not check in for the time being. I had to wait for about 30 minutes. I checked in at 7pm and the room was not cleaned. I was very surprised. The reason why I gave a bad review this time is because the front desk told me once before that the room was not cleaned (I also checked in at night). I waited for a while and then gave me a room with a smaller window (a business king room). They said that if you are not satisfied, you can change it. If you can, then I have to wait for them to clean another room. Combining these two times, the hotel's check-in problem has been around for a long time. I often travel for business trips and book hotel rooms, and my Ctrip rating has reached diamond level. The only requirement for the room is that it is clean, quiet and not troublesome. First time giving a negative review. There is also a window in the room facing the street, which is still broken. I can't even close it with my hands, and the traffic is very noisy. Why not change rooms? In addition to the fact that only this room has been cleaned, the car ride is very tiring. I took a shower as soon as I entered the door. After taking a shower, I found it very noisy when I lay on the bed. Finally, I slept with earplugs.
Original TextTranslation provided by Google