Novotel Nantong Development Zone

The room is clean and tidy, the beds, tables and chairs are spotless, the bathroom has no peculiar smell, the toiletries are neatly arranged, the towels and bath towels are soft and fluffy without any dampness, and the hygiene is impeccable. The space is spacious, the layout is reasonable and the lighting is excellent. The bed is just the right hardness and softness, and you can relax instantly when you lie on it. Moreover, the sound insulation is excellent, and I slept very well at night. The breakfast has a rich variety, including Chinese and Western food. During the stay, the front desk was efficient, the service staff was warm and thoughtful, and the whole experience was great. I will choose this place again next time I travel!

This stay can be said to be very unsatisfactory. Let me start with the disadvantages: 1. I booked a twin room, but the room type was a king-size bed room. They changed the king-size bed into a twin bed, which made the space very small. The bedside table couldn't face the charging socket directly. The charging socket was directly on the pillow. How could I use it? 2. The bed is uncomfortable to sleep on. The mattress is of poor quality, too soft and lacks support, making it difficult to turn over when sleeping. 3. The soundproofing of the room is very poor, and the voices of other guests in the corridor and next door can be heard clearly. The partition wall should be made of a wall with a sound insulation cotton interlayer and a sound insulation mortar surface, otherwise the wall material will not meet the requirements. 4. Other guests slam their doors very loudly, and if they don't have enough strength they can't close the door, the door closing sound is also very clear. The room doors should be solid wooden doors, and there should be soundproofing strips around them, as well as silent door locks, but these measures have not been taken. 5. The pattern of the room switch is fuzzy and the function is unclear, requiring guests to guess its purpose. It would be better to write Chinese characters directly; I looked around but couldn't find a separate switch for the exhaust fan, and I'm not sure whether there is an exhaust device; most of the ceiling lights are connected in series, and you can't switch on only the specified light; the entrance ceiling light is human-sensing and has no manual switch. It is too bright when getting up at night, affecting the sleep of my companions. This is a very bad review! ! ! The night light should be an induction floor light, and should be installed inside the toilet. The selection and location are wrong. 6. The carpet was laid upside down, which hurts your feet when you walk on it. It was also very dirty. There were disposable slippers used by the previous occupants under the bed. 7. There is AI voice, which sounds when you enter the door, which scares you, but it has no practical effect, and the curtains are not electric. I can’t see where the AI ​​intelligence is? 8. There are no screens on the windows, so you can’t open them for ventilation because there is greenery outside. Once you open the windows, insects will fly into the house, making the ventilation useless. The windows of the hotel's outdoor corridor are equipped with screens, but the rooms are not, which is unbelievable. 9. The details are not in place, and the storage space is insufficient. There are very few towel racks, and there is no place to hang the face towel. The toilet lid is as big as the toilet seat, and it is easy to lift up the seat together with the lid, which makes it inconvenient to use. Moreover, the toilet in your room 394 does not have a smart lid function, and it cannot be opened and closed by human sensing and flushed automatically. This is really unacceptable. 10. The front desk service is average. I wanted to order two more bottles of mineral water in the morning, but the front desk searched for a long time and said there was only one bottle left. It was hard to believe. Otherwise, you could just tell me that mineral water is extra chargeable. Ok, now for the pros: 1. The breakfast buffet is very good, with a wide variety of dishes, good taste and affordable prices. You, the accommodation department, really need to give 50% of your profits to the catering department. 2. The venue is large, parking is very convenient, and there is no parking fee 3. The hotel has 4 floors at the top, with a courtyard layout, a quiet environment and beautiful green landscape. Summary: The entire hotel accommodation is all show and no substance; the room hardware is not as good as the Four Seasons which is 50 yuan cheaper; the sanitary service is not as good as the Hanting which is 80 yuan cheaper. Except for the breakfast, there is nothing to recommend.

The service is quite unprofessional, the robot service is very slow, the sound insulation is not good, the room is relatively simple, and the refrigerator is not cold

It was already 10:30 pm when I checked into the hotel that day. I was very tired from traveling on a business trip, so I went to the front desk to check in. A young girl greeted me, who might not be familiar with the business. It took me 15 minutes from entering the hotel to checking in. During this time, I was asked to stand in the lobby and wait. After finally getting to the room, I found it was very noisy (I mentioned my request when checking in, and asked for a quieter room). The hotel's soundproofing is not very good, and it does not have the quality that Novotel should have.