Le Meridien Nantong

The hotel is newly opened. It is very comfortable as soon as you enter the door. The overall color tone of the hotel is very beautiful. The large windows on the 28th floor have a wide view and are refreshing. The hotel is clean and comfortable, and the facilities are very considerate. I have recommended it to my friends. I will come to Nantong again and choose this hotel. Nantong is a place with good food, good photos and fun. It is a pleasant surprise~ The price during the Chinese New Year is also good, and the interior of the hotel itself is also very good to take pictures. Good reviews~

The hotel is in a great location, very convenient to go anywhere, the facilities are very new, overall it is a pleasant stay experience, Verna's service is very good

During the Spring Festival, we decided to stay in a nearby hotel for one night and chose the Le Méridien Nantong, which will open in 2024. We arrived at around noon on January 31st. We booked a double room with a view. The check-in was very smooth. The front desk attendant Dong Tianmei was warm and thoughtful. When she learned that we were traveling as a family of three, she gave us an additional breakfast on top of the original two breakfasts. She also personally sent us to the elevator hall and took the initiative to add WeChat with me so that I could contact her as soon as possible if I needed anything. However, her attitude when I checked out today (February 1st) was completely different, which is a story for another time. The room is on the 30th floor. As soon as I opened the door, it was suddenly open. The 60-square-meter room in the suite was spacious and bright, and the facilities and equipment were all brand new and easy to use. The whole family was in a very good mood, and this beautiful mood lasted until breakfast the next day. On February 1 (the next day), we went to the second-floor restaurant for breakfast at about 8:40. The restaurant was not too crowded, and the seats in the middle were occupied. Our family chose a seat near the side, and then my daughter and I went to get food. There was a small area opposite the noodle stall. We found a four-person seat that was not bad. There was no mark on the table showing that someone was occupying the seat. My daughter and I put the food on the table, and then asked the child's father to come over. I put my coat on the seat. When we were ready to sit down and eat, a family of four came over and said that this seat was theirs. I said at the time that I didn't find any occupied seat mark. The male owner of this family said that the waiter might have taken the wrong seat. After a while, the waiter Wang Fuqin came and said that she did take the seat first, but we didn't know it. There were guests next to us, which proved that Wang Fuqin had taken the seat. Although we were unhappy, we had nothing to say. A male waiter named Yang, who seemed to be the foreman, had a good attitude and helped us take the food to the bar area outside to place it. Although it was not a big deal, I was not in the mood or appetite to have breakfast because I couldn't understand why there was no sign of someone sitting on the table. Was it our fault? Is there a hierarchy for breakfast? Just then, I saw the male supervisor and the waiter Wang Fuqin checking in the distance, so I ran over to ask, I didn't see any sign of someone on the table at that time, why did you say that I was seated in advance? Wang Fuqin said that she was responsible for that area, and there were two cups of coffee on the table. I said that if there was coffee, we would never go to sit down, and since you were in charge, why didn't you come to remind us? She argued again that she went to pour coffee, and her words were inconsistent, so I asked her what her name was? She pulled the name tag and pointed at me and said, go and complain, are you blind! There were napkins on the table, can't you see! I was stunned. I have been to many five-star hotels. There are empty tables for dining, clean and unused napkins and tableware. Isn't this a sign of occupying a table? Well, on New Year's Day, I was not only divided into different levels by the waiter of the Le Meridien Hotel restaurant, but also directly scolded for being blind! I was very angry at the time. Because I had the WeChat of the front desk assistant Dong Tianmei, I contacted her directly to explain the situation. She came quickly, but she seemed to have no experience and didn't know how to deal with it. I understood her and let her leave. I called the hotel directly to report the situation. The girl who answered the phone understood our feelings very well. Soon the restaurant manager contacted me. Her attitude was very sincere and asked us to stay in the hotel for lunch. We refused. Soon the beautiful manager came to the room in person, brought a gift bag and food for the road, and apologized to us repeatedly. I really saw her sincerity. I originally wanted to check out before 2pm and have a good walk in Nantong. The breakfast episode made me lose my mood and I checked out at 10pm. Before the first wave was over, the unpleasant episode came again. I saw Dong Tianmei at the front desk. She was carrying a big bag of Starbucks coffee and was only five or six meters away from us. When she saw us, she didn't say hello and ran into the back office as if she didn't know us. You know, we had communicated during breakfast. Yesterday, she added WeChat and asked me to take a picture of her name on her work card and asked me to give her a good review on Ctrip. It's really chilling! This time, the experience of Nantong Amy is worth praising: the room facilities and hygiene are satisfactory, the beautiful restaurant manager and male foreman Xiao Yang, and the telephone reception (I forgot to ask the name) are soothing and heartwarming. Bad reviews: Wang Fuqin, Dong Tianmei! This time, the experience of Amy is like a pot of delicious food served at the beginning. I was in a good mood. While eating, I found two flies in it. It's really...

I love to tell the truth, let's compare the three top hotels in Nantong city: 1. Le Méridien is the only hotel that did not ask for good reviews throughout the whole process, which made me very happy. 2. The environment is different. InterContinental focuses on the riverside, Marriott focuses on Zilang Lake, and Le Méridien focuses on convenient business environment. I stayed in a suite on New Year's Eve and enjoyed the fireworks view of Tongcheng from all angles. 3. There is no odor of new decoration, and the room is cleaned relatively cleanly. 4. What is lacking may be that there are too few types of food and beverages. The breakfast of InterContinental is obviously higher than that of Marriott and Le Méridien. There are also fewer food choices in the executive lounge, which may also be due to the New Year period.

It was my first time staying at Le Meridien Hotel. It was a really great experience! Alex, the receptionist, was attentive and enthusiastic. He introduced me to the hotel's facilities. The room has a great view of the canal. The gym facilities are new and the equipment is great! Next time I come to Nantong, I will choose Le Meridien Hotel!

A new hotel, the front desk service is very good, and they took the initiative to help me upgrade to a canal view room on a high floor, with beautiful views, and also sent fruit plates and children's breakfast. The room also has a smart toilet. The breakfast is rich in variety and delicious. Dessert courtesy: ice cream, coffee