Family-friendly Hotels in Nantou

A hotel with great views and facilities. The room is spacious, but the price we paid per night draws disappointment when we noticed the state of cleanliness of the room. The curtains were dusty, window corners has webs and the most disappointing was the bathtub that has mould and dirt in it. Otherwise, it would have been a perfect location to stay in Sun Moon Lake area !

The staff was friendly and spoke Chinese & English. We left our bags at the hotel before check-in. The room was clean, with a hairdryer provided. The large bed was comfortable enough for four people. The bathroom had both hot and cold water but lacked a door lock. There was limited space around the bed to open a large suitcase. There were three power outlets provided, all of which were flat pin type. Breakfast is a self-service buffet and it's very delicious. The hotel location is very close to the pier, bus station and 7-11, making it very convenient to travel.

The hotel is located on the sea side, the view is very nice. There is a bus station in front of the hotel. It's better to bring your own car to have the trip more convenient. If you ask for bikes, you might get the reply that it is better to rent the bike at Shuishe pier as it is too dangerous to use the road in front of the hotel. They don't seem to be very prepared for individual travellers. Breakfast and dinner are good and fresh, and you may find a lot of different dishes. The staff are friendly and kind, even if there are many who don't speak English.

It’s lucky that I choose this hotel coz it’s strategically located near the shopping area and Swiss garden, walking to sheep farm and skywalk to grassland too. The hotel even provided free tickets to there. There’s some eating places nearby, but if you want go to other restaurants, have to take bus since the transportation there quite inconvenient

I booked Lake View Quad 1 Room 2 Nights. Inside the room two large double beds were placed side by side on one side of the room, leaving a small passage to place your luggages and to move within the room. The two beds were sufficient for 4 pax. But the beds were so close, there was no walking space between them. One can only get out of the bed via the foot of the bed. This is not ideal for senior people who may need to go to the toilet in the middle of the night. So if you are travelling with seniors, take the twin / double room instead. The savings is not worth it. Plus the room has really limited space for 4 adults to be moving around. The plus point for this hotel is that it has an amazing view of the lake and there are many shops along the street. Do note that the walls are thin, you can hear your neighbours next door, especially if they sat at the balcony. There was no shower curtain so the whole toilet was wet after our shower. We didn't use the tub as it was not easy for the seniors to sit inside. No amenities except Shampoo and Body Soap.

The hotel is conveniently located There is a bus to Hehuanshan The room was tidy and there was plenty of hot water Free late night snacks are provided

Adorei o Hotel, fiquei numa cabana que tem dois andares, as minhas meninas ficaram no andar de cima e o casal embaixo, quartos grandes, limpos e com vista para as montanhas. O local tem muito verde, ar de qualidade e muita paz. O Hotel tem restaurante e café da manhã bem servido.

Stayed for two nights. A staff were all friendly and helpful right from the moment you pull up the luggage drop off. Check in took a while but they directed each party to a different lounge section and provided drinks and snacks while they processed your arrival. Our bags were waiting for us when we got to the rooms. The room and bathrooms were clean. A bottle of their house red was provided each day along with bottles of beer, water and other snacks. A different series of toiletries were also provided each day. Dinner was included during our stay and entree choices were provided upfront. For guest staying more than a night, they provide a different menu up to 3 days. Guests can also opt for the staff to make arrangements for dinner at an outside establishment. Each course was delicious. It rained quite a bit during our stay so there were areas that were a bit musky but overall, it was a relaxing stay with good food and friendly staff.

The staff's service attitude is very good, but the parking lot is a bit far away and the parking space is too small. The distance is a problem when it rains. In addition, the room is not as good as expected and the bed is small, which is a bit disappointing

The good thing is that the hotel is strategically located right by the lake on the edge of the village. There is a floating dock with a location on it, where you can enjoy the view while drinking. It is a five-minute walk from the shops, restaurants and other living facilities in Yuchi Township. The hotel looks very beautiful, made of wood, the walls and ceilings of the room are also made of wood, there is a very warm and attractive feeling. Free wireless Internet is available. On the poor side, our room was obviously dirty. Several obvious spots on the beige carpet had a few large, uncomfortable-looking stains. There was a used wet towel on the floor of the shower room, which indicated that the cleanliness of the room and the level of preparation of the room were not high. We weren’t surprised to be staying in room 303 because we stayed for one night and didn’t expect the best room they could give us. The good side of the room is that the lake view is very beautiful (not all rooms can see the lake view), the bad room is that the room is just next to the lobby, so it is very noisy. The front desk kept music and heard it clearly in the room (I think there was a loudspeaker on one wall in the room). After a few hours I told the front desk staff if they would mind turning the volume down a little bit, and they agreed. We could hear it though the business wasn't that loud. Another group gathered in the lobby before setting off, and the noise of their talking and laughing was loud in the room. So if you are staying at this hotel, I suggest you want a room a little further from the front desk. There is an indoor pool downstairs which is great if the water is warm. The water in the same jacuzzi is also very cold. This time of year this place is quite cold, especially at night, so it would be great if you could swim or soak in warm water. We didn't see a person swimming when we lived there. Now talk about breakfast: breakfast should have been from 7 to 9:30. We arrived at the restaurant at 9 o'clock and saw a smileless lady. She took our breakfast coupon and didn't say a word, and then we were the air. There was another employee at that time. A young male waiter. There were a lot of empty tables, but the tableware was not set. After a while we found that we had to do it ourselves, we looked around and found some tableware mats and knives and forks and arranged the table ourselves. Then we went to get something to eat. Although they are still half an hour away from their service, it is obvious that they will not add anything more, and now how much is how much. Because of this, we have to eat several times, like fresh fruit, juice and scrambled eggs. I walked towards the two employees, who were at a table in the corner, far from the guests, and I asked if they would add more to their meal. The lady was still indifferent, and the male waiter looked blank. I motioned for him to come with me, led him to the food table, showed him the juice maker and scrambled egg plates were empty. He nodded, then disappeared into the kitchen, and after a while he brought a glass of juice over, which I drank with my wife. Five minutes later he brought us an egg for two of us to eat. At 9:25, the lady frowned as we left. The male waiter was invisible. When you are looking forward to the general breakfast experience at a Taiwanese hotel - friendly welcome, lead you to the table, ask if you want coffee, thoughtful service, thank you when you leave, etc. - then Sun Moon Lake Lushan Forest International Hall is really funny compared to that. My wife and I have been constantly feeling the friendship and enthusiasm of the Taiwanese people during our two-week trip to Taiwan, and we are impressed and happy with this, so we will not be less impressed by Taiwan because of this unpleasant experience. However, if you want to feel the hospitality of Taiwan, I suggest you try other hotels. (Fortunately, we didn't have dinner in the hotel restaurant before, otherwise we would be disappointed twice. We went to the Regal Resort B&B 50 yards away and had a very interesting and enjoyable dinner in a garden lit by candles. The place also has guest rooms, full of artwork and tourist souvenirs. This one might also be a good choice in the area.)