Anonymous User
February 15, 2024
This is the first time I give a bad review after staying in so many hotels. This is the worst hotel I have ever stayed in. The hotel has a high rating and was renovated in 2020. In fact, the room facilities are old, the bathroom smells, the floor drain doesn't drain when taking a shower, and the shower water goes to the tops of my feet. The toilet also leaks, and it keeps ringing after flushing. I called the front desk but no one cared. The soundproofing in the room is very poor, and the room next door was still noisy at two or three in the morning, so I couldn't fall asleep at all. I asked the front desk to help deliver two bottles of mineral water at night, but they were not delivered until I checked out the next day. I've never seen such a mean-spirited business. Either you charge a fee or you say you don't provide this service. What's the point of keeping guests waiting? I was woken up by the waiter shouting in the corridor at 6 o'clock in the morning to check out of a certain room. Everyone is competing on service now. What are you competing on? Are you competing on old hotel facilities and poor service? My impression of Nanyang has also become worse. Fortunately, I was just passing by and stayed for one night. I never want to come here again.
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