Hillside Crossing

Horrible stay and experience. My room was located in the hotel where people were renting the rooms to live in. This was an annoyance as the room beside us didn’t have any respect for noise. They blared their tv/music loud ALL HOURS OF THE DAY/NIGHT, let there kids kick balls against the walls/front doors (including ours). The room didn’t have a full length mirror? Found that odd. There was an iron in the room but the cable on it didn’t stretch far enough to be able to iron clothes. The room wasn’t clean and the “country vinyls” on the wall were caked in dust. The phone in the room work either. They recently took another payment out for what I already paid when I was there a month ago. I have tried calling them… got through once after calling 10 times. Then was put on hold for 30 mins only for no one to come back to the call. I continued the next few hours trying to and no one would pick up. I have tried emailing them and nothing. It’s giving SCAM?! I understand possibly it’s just error in a double charge but their customer service is horrible. This charge wasn’t cheap and now i’m left without funds. You truly get what you pay for.. if not less. Sometimes it’s worth putting the money out for a nice hotel on broadway for piece of mind and comfort. Lesson learned!

Not pleased at all. The pictures are online are filtered. Do not expect room service daily as they will let you know at the counter. Do not expect a clean room or bathroom when you arrive, just the bed made. Do expect backed up drains and your feet to be in sewage as you showed since they don't drain properly. Do not expect a new roll of toilet paper when you arrive as you will continue to use what the last guest was using even if they did get a little doo doo on their fingers and onto the roll. Our toilet paper holder was broke so our partial roll was sitting on the counter. Very displeased with the stay but stayed the 3 nights because didn't have time to look for another place and go through all the hastle. I didn't even want to go back into the room after returning from the days activities.

This place is cool, right next to an Irish bar, that alone right there is a 5, room is very clean, I wanted to add my review coz I don't know anyones experience but I've for a whole month and all I can say is for the price, can't beat the value. And did I say free breakfast?

I stayed at the hotel October 7-8. I showed up at the location at 1:00 to see if I could check in early, I was told that rooms were ready but there was a charge of $25 per room, I opted out and came back at 3 which I was told was the check in time, I was then told that there wasn’t any rooms available, funny that they were if I was to pay earlier. I was then asked if I wanted 1st or 2nd floor, I said 1st so my aunt and friend wouldn’t have to do stairs, after waiting 45 minutes I was told my rooms would be ready in a minute, I waited 15 more minutes and then was told that since I was in such a rush I could have my rooms on the 2nd floor. I asked how bad the stairs were and was told not as bad as the ones in front. We found that we could get to the rooms without any stairs. When we got to the the rooms they were still being cleaned, the woman that had checked us in said they had been cleaned and approved, not true. I had to wait another 20 minutes for the room to be finished. The flooring still had pieces of garbage. This was the worst experience I have ever had at a hotel. The continental breakfast was a joke, the orange juice was just water with orange color. I’m not sure what the syrup was for. When I was asked how my stay was, I said awful, the from office person just smiled and said have a nice day, didn’t even apologize. My friend was also insulted by the person checking us in. She has a louder voice and was told she was yelling, she wasn’t yelling. I feel they should have given me a partial refund since I didn’t get my rooms until 4:30 and still had to check out at 11. They offered me an $8 refund. LOL

Had to change rooms after first night as didn't get any sleep due to how loud AC vents were in rooms both sides of mine. Walking up and down past the rooms it would seem some of the vents are just rumbling very loudly, possibly a maintenance issue, front desk was happy to switch my room though which was good. Breakfast having eggs and breakfast patty's available was a nice bonus from usual motels, although very strangely they don't have Tea at all which is a very basic thing, not everyone likes coffee so no morning caffeine if you're not a coffee drinker. Surprised with how spacious the room is, massive tv, sink, fridge, microwave etc, hot water always available. Room definitely in need of a more thorough cleaning though, not just changing bedsheets. Huge cobweb in top corner of room with various dead bugs in, the amount of mould around the edges of the bottom of the shower is disgusting, crazy they just let it fester and not stay on top of it which would obviously be picked up if shower was cleaned, had a persistent cough since using. Walls are very thin so you will hear any inconsiderate guests coming back late at night, not alot hotel can do but could warn people when they check in to be quiet after a certain time. Irish pub next door is a massive plus, great staff, good food.