Canyon Cove Hotel and Spa

We enjoyed our stay at the hotel, but we faced one problem. We left one small suitcase at the hotel and the hotel staff is not very helpful to return this suit back to us.

Good overall but check in is the worst! Arrived 3pm finished check in almost 6pm only compensation was an hour late check out (11 is the check out time) they also had clogged drains they drain but not completely it takes minutes for water to subside. Breakfast is so-so.

I had an amazing stay at Canyon Cove this summer. The beach was super clean, and the water was beautiful. The Wi-Fi was fast, which made it easy to stay connected. Everything was hassle-free, from check-in to check-out. The staff was friendly, and the whole experience was very relaxing. I’ll definitely come back next year!

Super convenient and helpful ng mga staffs.. ang ganda ng place… semi white sand and crystal clear ang sea water💕🥰 Ps. super ganda dito pag Sunset na🥰😍😍

Food options are very limited. Di pa masarap yung buffet nila for lunch and dinner. The rooms are seemingly old, we got 3 king rooms, the other one had issue sa lock, other one naman didn't have bidet walang provided na bucket and dipper until we requested. Internet only worked day 1. Rest of the days we stayed (3 days 2 nights) wala na. We paid for 3 adults each room yet when we requested for replenishments ng toiletries and bottled water, they insisted na 2 lang kasama per room and may additional na fee if we request another 1 set. There's also a bed on the window side alloted if more than 2 pax will stay in the room, but it didnt even have any pillows or blanket. Need mo pa irequest. The cottages lack bulb installations so during the night agawan sa cottage na may ilaw. What's so hard to put a 3 watts bulb to make use of all the cottages. There was also 1 time we were at the bar for some drinks (this was around 9:45-10pm) I had to use the restroom and as I was heading in side the ladiew room, this lady hotel staff told she's already cleaned the ladies room hence I can just use the men's room anyway there's no one there and its not cleaned yet. I didnt want to argue so i called my husband instead to watch the door for me as i use the men's room. Not a very good customer service. Overall stay was manageable but definitely noy superb.

The hotel itself is old which means some of the facilities and amenities are already needing improvements but overall, for families traveling with kids, this hotel is worth it.