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National Harbor AC hotels by Marriott Hotels

National Harbor: 4 hotels found

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Latest Reviews for National Harbor Hotels

AC Hotel National Harbor Washington, DC Area

AC Hotel National Harbor Washington, DC Area

4.2/5100 Reviews
This was the least favorite of my Marriott experiences. Maybe my expectation for the Marriott brand was too high being that this is a 3 star hotel. There was a visible stain on the fitted sheet. The sheet was immediately replaced. Shortly thereafter, I discovered a stain on the top sheet which was never replaced (after requesting twice), multiple stains on the duvet, and a loose toilet seat. I asked about parking and was directed to a municipal garage next door. However, staff did not disclose information about day passes that allowed in/out access (good information to know up front when asking). I happen to inquire a second time in the presence of a manager. Nor was the employee knowledgeable about member benefits. Later, the bar was crowded with a private party, so we weren’t able to enjoy that amenity. Staff was friendly, but also exhibited an ‘oh well’ attitude. I will say the room was properly appointed and appeared clean. The hotel is in a great location and the balcony was a great place to view the Christmas tree with fireworks as the backdrop.

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