National Harbor Hotels with Pools

Stayed here twice and both times I paid was respectful and a customer like everyone else but the front desk guy treated me funny

This was the least favorite of my Marriott experiences. Maybe my expectation for the Marriott brand was too high being that this is a 3 star hotel. There was a visible stain on the fitted sheet. The sheet was immediately replaced. Shortly thereafter, I discovered a stain on the top sheet which was never replaced (after requesting twice), multiple stains on the duvet, and a loose toilet seat. I asked about parking and was directed to a municipal garage next door. However, staff did not disclose information about day passes that allowed in/out access (good information to know up front when asking). I happen to inquire a second time in the presence of a manager. Nor was the employee knowledgeable about member benefits. Later, the bar was crowded with a private party, so we weren’t able to enjoy that amenity. Staff was friendly, but also exhibited an ‘oh well’ attitude. I will say the room was properly appointed and appeared clean. The hotel is in a great location and the balcony was a great place to view the Christmas tree with fireworks as the backdrop.