Guest User
February 19, 2025
Following a 4-day delay without my reservation date, I was told at check-in that there would be a 30% discount. After waiting 15 minutes, the manager did not change the price initially reserved, even though they should have warned me. No customer concerns, not even a free breakfast, rubbish for a hotel that has only been open for 2 years. We wanted to try it out to send our professional staff there. Well, we will continue to frequent the Van der Valk hotel chain, which is much better in every way. A big disappointment, we will not be back and will give it bad publicity. This kind of attitude is unacceptable in this environment.
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