Pet friendly Hotels Negril

I was beyond impressed with the quality service my husband and I received at Travellers. Upon arrival, we were greeted by a pleasant and efficient young lady at the front desk. We were a bit early so our room was not quite ready but not to worry we could hang by the in house restaurant to pass the time and have a walk around the property. Upon our return to the front desk we were escorted to our room which was exceptionally clean with crisp white linens and a spotless bathroom. Immediately I felt a sense of relief as we were not quite sure what to expect. We opted to include breakfast in our booking and was quite happy with that choice, the chef was spot on in the ackee and saltfish Jamaican breakfast. Travellers is right on the 7 mile beach so we had access to all the offerings and then some. On Wednesday night guests of the hotel were treated to the Manager's Cocktail Reception, the Guest Relations Manager was quite eloquent in her welcome and made us feel quite special. The guest performer who played the flute was exceptional in his rendition of Jamaican reggae tunes, we quite enjoyed this ...kudos to Travellers for thinking about their guest in this manner. I highly recommend this boutique hotel, the standards here are quite high. This will definitely be my go to hotel on my return to Negril.

Just got here and I am already so dissatisfied that I’m considering moving locations. We’re here with a wedding party and you would think that they would be better prepared for a group. It took us over 3 hours to get our room and this was after being told 10 more minutes an infinite number of times. Finally we were told that 1 of our two rooms is ready and the other should be ready in a matter of minutes, we’re on the 3 floor with no elevator and we have a baby with a stroller and car seat. Speaking of my baby, there was no crib or bassinet in the room so I’m not sure where he’s supposed to sleep. I’ve called the desk to request one and no one has answered. Btw the room next door where my mother in law is supposed to be staying is empty with the door ajar and it looks like the room as TRASHED by the previous occupants so I’m not sure how it will be ready in a few minutes. We were given the run around for HOURS today and I’m not sure why this hotel is so expensive because I haven’t experienced a lick of proper customer service, nor any amenities yet that would justify the price. This is going to be a particularly long 4 days

Very nice hotel on the beach. Hospitality was top notch. Every staff I encounter was alway had a smile on their face, professional, respectful, pleasant and helpful. This hotel has the best breakfast. I was so full, I did not need to eat again until dinner time. I had oxtail for dinner and that was so delicious. The bar has excellent drinks. My drink was rum punch after the first drink o was very mellow. Housekeeping did an excellent job it my room. Bed was very comfortable and slept like a new born baby. The ocean view from my room was breathtaking. Thank for your excellent service and will definitely return. The sand on the beach felt like baby powder on my feet.

I usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!

The Kaiser's Hotel is an ideal spot for travelers wanting to discover the city. The Kaiser's Hotel is an ideal choice for travelers who want to take in the sights and sounds of Negril.There is no shortage of things to see in the area, with the Norman Manley Sea Park Beach, Negril Branch Library and Negril Gym all nearby.This hotel makes a great place to kick back and relax after a long day of sightseeing.

Our 2nd stay at Merrill’s resort on the beach and we had a great time. We had ground floor room that was big enough for 3 ladies - lots of closet and drawer space! The food and drink was very good! It’s buffet style for all meals with plenty of food options to please everyone. Right on the beach with plenty of beach chairs and shade if needed. Staff is welcoming and friendly and will go above and beyond to make your trip special. I requested some bread pudding cake and the pastry cook made me one. It was amazing! We highly recommend Merrill’s on the Beach side!