Club Wyndham la Belle Maison

Condo is very nice and clean. The front desk and Concierge staff were helpful and friendly. The location is great, perfect for walking distance to all we wanted to do in NOLA.

My wife and I visited New Orleans for our honeymoon. This hotel is the best hotel I have ever stayed at. They put rose petals on the bed that said I love you, had a huge diamond ring ballon on the bed and a bottle of wine. The staff was very courteous and friendly. The room was beautiful. I would love to stay here again! Also, the food at the Ruby Slipper across the street is great! The food at Chophouse is phenomenal!

We booked a 2 night stay and then a snow storm hit New Orleans and our flight got cancelled. We tried to extend for a 3rd night, but they have a 2-night minimum. Right, well we've been here for 2 nights, so its a 3rd night right? Nope! In the middle of the entire city being shut down due to this snowstorm, they won't book us for 1 additional night...we'd have to pay for 2 nights because its a new reservation. Most ridiculous thing I've ever heard of and a terrible customer experience.

This hotel was very beautiful clean inside. Nice furniture really enjoyed my stay, except for check in Clerk. I felt very uncomfortable with her. She made me feel like I was an unwanted guest along with my siblings.

I booked into Club Wyndham La Belle Maison using an RCI week that was going to expire at the end of the year. My expectations were low because so many RCI properties have not been brought up to today's standards, are tired and outdated. I was actually quite shocked by this property. First, it is in a fantastic location, though I will say it's pretty much 15-30 minute walk to most things . . . you walk a lot in New Orleans so a few times I took an uber to give my legs a rest. Nonetheless, it's across from a great breakfast restaurant, there's a pub across the street that looked good, but it was closed and just reopened the day I was leaving. Less than 10 minutes to Caesar's ******, to Canal Street where you can catch the streetcars, to a great Mall on Canal St with Saks as one of its anchor stores, various great restaurants all around, and the start of Bourbon Street/The French Quarter. It's 20-30 minutes to Jackson Square in The French Quarter depending on how fast you walk, a solid 30 minutes to the FABULOUS WWII Museum and probably 20 to the Outlet Mall on the Mississippi River, which is adjacent to the convention center. Also a little 7/11 type store about 5 minutes walk to pick up bottled water, etc. A big surprise was when I asked the desk where there was a laundrymat and they said "on the 6th floor!" Many new washers and dryers and all the detergent, etc. provided. Really a nice perk. Though I didn't have time to use it, the spa area is lovely, with a big exercise room, hot tub and small lap-type swimming pool. Well done! The hotel does NOT have a restaurant, but it's not an issue since there are so many nearby. The property is very well maintained, helpful and hospital personnel - though don't ask for directions, use your GPS. They steered me wrong twice. My 1 bedroom was huge with a king size comfortable bed and pillows, very large living room area that includes a dining table and full kitchenette and is well-equipped. They provide very good coffee to make in the room and also coffee is available in a lovely area on the 2nd floor. Good shower with tub, which I actually appreciate. Really nothing to criticize about the room - and I'm picky - except perhaps for multiple people it would have been better to have a larger vanity and forfeit having room for the luggage carrier in the bathroom, though convenient. If anyone said they were considering this hotel, I'd say "Book it and prepare to be surprised."

I’m currently here at La Belle Mason and I have never been more disappointed! I used there concierge service to book a city Tour and a Whitney plantation tour, I booked both for the afternoon because I’m traveling with my 83 year old mother and she needed afternoon excursions, I confirmed multiple times it was set for the afternoon and low and behold they booked the Whitney tour for 10 am, I then asked for a refund because we found our own tour they refused because there are no refunds, and after speaking to some really nice folks and some really rude ones I basically found out I had to pretty much take the 10 time or not get my money back. This is the worst experience I’ve had at a Wyndham resort and I happen to be an owner. So disappointed with the staff!!!I truly will not use their services again, this was a girls trip for my mom and this was disappointing, along with spending our first night in a room with no heat. The heat did not get fixed until the second day of our trip. Can’t say I’ll stay here again!!!