Nice Hotel

Awful. Filthy, musky, dusty, old. Bed covers stained, dirty, and smelly. See attached photos. Neither our entry door or bedroom door closed or locked. Room carpet dirty. No place to put luggage. No toilet rolls. Toilet need a few flushes to work with such a small loo. The breakfast was not as ordered. Burned bacon of 2 pieces and expected to pay for extra when departing. Referred by our surgeon and made sure their recommendation was nothing what we expected or would have chosen. On complaining about our uncloseable doors and that the did not lock the owner said don't fuss we all know one another. He laughed it off. We had to enter our room through the dining room. Never to return for sure.

This is a boutique hotel done well. It has unusual style and flamboyance that is charming rather than overwhelming. Excellent quality right through out. Caring staff who try their best and are attentive. We would certainly make this our base for any visits to New Plymouth. Charming, different and with all the features one would expect of a high quality hotel

Had dinner with friends at Table tonight. Everything was fabulous from the moment we arrived. The service by Maggie was second to none, the meal amazing and the ambiance added to the whole delightful experience. The lighting was moody, the restaurant was opulently decorated and warm and cosy, with the pleasant background music where it should be, in the background. Not surprisingly, the restaurant was full. I cannot wait to return. Thank you!

So, I'm a miserable bugger, hyper critical and a cynical old git all round. I travel all over NZ and the Islands for work on a weekly basis. The reviews I leave are usually only in spite because the service/rooms/parking/iron in the room wasn't up to scratch. HOWEVER, I'm now lost. Completely jaw droppingly aghast. I walked in - late - to check in. Was met by a smile and guided to my room, shown around the hotel personally, including the library and courtesy sherry and port. The walls are adorned with superb eclectic art works as it transports you into a head swiveling wonderland. On getting to my room, the lights had been dimmed and classical music was playing. It was romantic as it gets. I even felt a slight smile appear on my grizzled features. Complementary Nespresso coffee, wifi, Netflix, magazines. I could go on. The room was eclectic with a lovely seating area separate from the bed, which was, as an aside as good as I've slept on around the country, only coming second to the Heard beds used at Rydges hotels. I love a cold room, and the air con was able to blow me a proverbial blizzard which allowed me to settle down with a Port and snuggle into the ample blankets and pillows. OK, bad points. I looked and looked... and looked. I fi ally found something. There was some dust on the lightbulb in the lamp at the side of my bed. So I wiped that off. There. Victory.... I felt better. In the morning the same amount of dust was back, so, um, unless thenlightbulbs were cleaned every 12 hours I couldn't even fault that. I didn't dine but the food looked exceptional and ambience beautiful for an evening meal with a lively lit garden area. The bar had a great drinks selection and bar area - in which I am currently sat took me back to 5 star English pubs in the cotswold with a contemporary touch. I was looked after by the restaurant manager - as yet to get her name - who somehow manged to smile, provide an excellent service AND juggle 20 odd patrons with class befitting of this establishment. There is rarely a hotel experience I come across that would bring me back purely to enjoy the experience of staying there rather than just being someone to rest my head. The Nice Hotel is the exception and should be a bone fide tourist attraction for New Plymouth . Il leave tomorrow and head to some charachterless Hilton pining for the first hotel in NZ that's left me wanting to come back.

Dark room, saggy mattress, multiple decorative cushions, random artwork and odd collectables filled the hotel bedroom. We had little room to put suitcases and clothes needed for our stay. The standard of cleanliness was poor, as the duvet cover was dirty and discoloured at top. The multiple cushions were well used. It is a unique old character hotel, but without attention to detail and cleaning it is not a nice hotel.

Such a find. This has to be one of the most gorgeous places we’ve stayed in. It’s small it’s, extremely well run, it’s quirky but beautifully furnished. So comfortable that you want to stay longer. Food was 5star can’t say enough about the “Nice Hotel”