Beaufort House Accommodation

Guests lauded the comfortable, spacious rooms and incredibly comfortable beds. They also appreciated the delicious breakfast options and praised the exceptional cleanliness. The convenient, quiet location was highly favored.

We stayed one night, and our room was comfortable, clean, and beautiful. The bathroom was spacious with plenty of hot water. There was a place to park our rental car and the property felt very secure. The check-in process was a bit haphazard, but the owner was very sweet and booked us in for dinner down the road. I'm still unsure if breakfast was actually available for an extra fee, but we had already planned an alternative. I would stay again. For those who need it - Hair dryer rating: 5 stars

We booked the Beaufort House months back for 9 nights B&B. Paid a deposit and confirmed nearer the time. Then due to the ferry being delayed we needed to contact her to inform her that we would be late arriving. In her response she told us unapologetically that she nolonger does breakfast as she is rushed off her feet!! She suggested we went to a local cafe in town for breakfast. This is not what we booked and paid for. Had we known prior to the day of arrival that this was the case we would have booked elsewhere. We arrived at 11pm where a key had been left under the front door mat for us. We both had a shower which was luke warm at best!! We ran the water for a long time but it never heated up. We have since seen a review with a similar complaint. The next morning we introduced ourselves to Margaret who promptly reiterated that she nolonger does breakfast and that we can go the local cafe. We expressed our disappointment in this as it was not what we'd booked. She wasn't the slightest bit sorry and said she had been fair in suggesting a cafe!!! She then went onto say that she was in high demand and encouraged us to leave as she couldn't hold the room for us. We said that we might stay anyway as we have no alternative accommodation. She was so uncaring and unconcerned. I explained that we would go for breakfast and discuss it. During our breakfast we received an email from her telling us that there was a B&B near the cafe that doea breakfast and we shoukd try there. We basically felt as though she couldn't get rid of us fast enough. Due to this rude and unaccomodating attitude we felt that we couldn't stay there in comfort. So we booked a hotel. We went back to pack, she didn't apologise or even enquire if we had another place to stay. She gave us a refund for the cost of the breakfast and that was that. I have never in all our years of holidaying encountered such a rude, unwelcoming person. If she is too busy to run her guest house without moaning to the guests then she needs to pack it in!!! (Review posted on behalf of my parents)