Volando Urai Spring Spa & Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New Taipei City

Volando Urai Spring Spa & Resort

No.12 of Hot Spring Hotels in Taiwan
176 Section 5 of Xinwu Road (Xinwu Lu Wu Duan), Wulai District, New Taipei City, Taiwan, 23341, China
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Overlooking a river, the Volando Urai Spring Spa & Resort (Xinbei Fulanduo Wulai Dujia Jiudian) is located in the mountains near New Taipei City. Nearby scenic attractions include Wulai Waterfalls and Lion's Head Mountain.Show More
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Ideal location
Excellent service
Lots to do
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Amenities
Spa
Sunbathing area
Hot springs
Sauna
ParkingFree
Cafe
Wi-Fi in public areasFree
Conference room
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Property Description
Overlooking a river, the Volando Urai Spring Spa & Resort (Xinbei Fulanduo Wulai Dujia Jiudian) is located in the mountains near New Taipei City. Nearby scenic attractions include Wulai Waterfalls and Lion's Head Mountain.
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4.5/5
Great
Perfect view and service!
All 36 Reviews
Surroundings
Metro: Xindian
(14.9 km)
Airport: Taipei Songshan Airport
(31.5 km)
Airport: Taiwan Taoyuan International Airport
(63.5 km)
Train: Wanhua Station
(26.5 km)
Train: Songshan Station
(31.6 km)
Landmarks: Volando Urai Spring Spa
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Rooftop Suite
9

Rooftop Suite

1 Queen bed
59.4m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lake Suite

Lake Suite

1 Queen bed
90m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Rooftop Twin Suite
1

Rooftop Twin Suite

2 Single bed
59.4m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand View Twin Room
1

Grand View Twin Room

2 Single bed
46.2m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand View Room
8

Grand View Room

1 Queen bed
46.2m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Room
4

Superior Room

1 Queen bed
53m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.5/5
Great
36 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.6
Average for similar properties in New Taipei City
Most Mentioned
AI Summary
The property's standout features include spacious, tranquil rooms with river views and exceptional service. It also provides a prime location near nature and dining options. However, there are no specific disadvantages mentioned.
C‍L‍H‍C‍h‍a‍n
August 21, 2024
A very enjoyable experience. Weather has not been good but it has not affected our holidays at all. The tranquility and peacefulness of the hotel and nearby areas were impeccable. The selection of reading materials in every corner of the hotel was impressive. I had my breakfast in the quiet cafe and the random choice of the book redeveloped my interests in reading. Food and service in the chinese restaurant were of high standards. Relaxing in the onsens were most soothing. Will be back again.
B‍r‍i‍C
December 30, 2023
Service: Top service! Staff were very friendly and the concierge spoke fluent English. Location: Relaxing! There’s a cute food street within 10 min walking distance from the hotel. Enjoy the beautiful teal water too! Amenities: Loved our hotel room - corner room with a view of the bridge! The hot spring area was not too crowded and enjoyable!
B‍o‍n‍i‍t‍a‍ ‍W
June 2, 2023
Perfect view and service!
J‍o‍a‍n‍1‍7‍7
January 20, 2025
I originally thought that there would be free spa massage experience twice in one room. After asking, the spa service staff (short hair) said with an embarrassed face that no, I was also very embarrassed... I hope the service staff will not let customers feel this way next time , this part was a big letdown. Everything else was good, and the room was well stocked, but at this price, the number of drinks in the mini bar should be based on the number of adults in the room. The outdoor slippers in the room can be taken away as gifts. I was shocked when I found a centipede in the hot spring pool. I made a fuss and told my husband. My husband said that it was inevitable in a hotel on the mountain, so he asked me not to be a guest, ha! During this period, the room service staff also gave my daughter a bear doll, which was so cute! The appetizers and main meals were delicious, but the desserts were not. The orange juice for breakfast was freshly made. Because we were traveling with a five-year-old child (the Western restaurant can only be entered by those over 8 years old), the hotel helped us move the meal to the room to enjoy, and also moved the dining table into the room, so we would not eat too much on the coffee table. Embarrassing, the service is very attentive! There are separate public baths for men and women, and you have to walk some distance to the basement. The spring pool is clean and coarse salt is provided in the shower area for exfoliation. There is a peculiar smell in the steam room. The oven uses far infrared rays which is very good! The open-air hot spring is really completely open-air, not semi-open-air. When you bathe, you feel like a monkey bathing in a hot spring. Hahaha, it is a very enjoyable and novel experience. There is a house across from the women's hot spring open-air hot spring. I saw a person tidying up the vegetable garden opposite, and I was worried that the other person would look over with a telescope. According to my husband, the open-air hot springs at Men's Hot Spring are mountains and rivers as far as the eye can see, with no homes. That’s probably it! Overall, the housing experience is satisfactory, but there are also many shortcomings.
Original TextTranslation provided by Google
U‍D‍A‍K‍I
January 3, 2025
The hotel is located a little away from the old street, about 10 minutes away, so you can have a quiet rest all night. The hotel as a whole is very artistic. The lobby, corridors, and rooms are well designed and very comfortable, although there is a little lack of light. It is full of tranquility that allows the body and mind to rest. The room includes 1 hotel room and 2 meals. The quality of breakfast and dinner is very high. Because I can’t eat seafood, the hotel has made special arrangements to satisfy my vision, smell and appetite. The hotel's SPA is also very good, the price is cheap and the service is excellent. The architectural style and design are very comfortable.
Original TextTranslation provided by Google
C‍a‍i‍y‍u‍s‍h‍u
November 16, 2024
The store is very attentive, whether it's about art or customer birthdays. It's worth recommending to friends. Only the price of the massage is too high. You can negotiate for a cheaper price!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2024
Immediately after arriving, afternoon tea was served. I was able to relax at the hotel without going out anywhere. I'd definitely like to visit again.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 15, 2024
The hotel is in an excellent location, surrounded by green mountains and green waters. The lake also exudes light smoke, making it feel like you are in a fairyland. Although the room has traces of time, it is clean and has a private couple. Facing such beautiful scenery, lighting the aromatherapy of your choice and listening to soft music, it is indeed a good place to cleanse the soul and escape from the pressure of the city. In addition, the room rate also includes breakfast, dinner, afternoon tea and late-night snacks for two people. You can meet all your daily needs without leaving the hotel. There are Chinese and Western options for dinner, and the taste is also good. Stayed for two nights this time and will come again next time.
Original TextTranslation provided by Google

Services & Amenities

Hot springs
Conference room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children 8 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleSet menu
AgeFee
Adult
Set menu:TWD 500 (approx. AED 56.00) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 20 years old.

Paying at the Hotel

Certification Details
Business entity name & ID no.: 馥蘭朵酒店股份有限公司烏來營業所/26578317

Property Description

  • Opened: 2010
  • Renovated: 2015
  • Number of Rooms: 22
Overlooking a river, the Volando Urai Spring Spa & Resort (Xinbei Fulanduo Wulai Dujia Jiudian) is located in the mountains near New Taipei City. Nearby scenic attractions include Wulai Waterfalls and Lion's Head Mountain.

Diners can enjoy both Western and Chinese cuisine at two on-site restaurants.

Business travelers will find several meetings rooms at their disposal to host conferences and events.

Free Wi-Fi access is available throughout the property.

Guests can recharge with aroma-therapy spa treatments and massages or simply relax in the comfort of their own private in-room spa tubs.

Frequently Asked Questions

What are the check-in and check-out times at Volando Urai Spring Spa & Resort?

The check-in time at Volando Urai Spring Spa & Resort is 15:00 and the check-out time is 12:00.

Are pets allowed at Volando Urai Spring Spa & Resort?

No, pets are not allowed at Volando Urai Spring Spa & Resort.

How much does it cost to stay at Volando Urai Spring Spa & Resort?

Prices at Volando Urai Spring Spa & Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Volando Urai Spring Spa & Resort?

The closest airport is Taipei Songshan Airport, and it is about 51 mins from hotel by car (31.5 km).

What is the cancellation policy for Volando Urai Spring Spa & Resort?

The cancellation policy for Volando Urai Spring Spa & Resort varies depending on the type of room and booking conditions.

Does Volando Urai Spring Spa & Resort offer airport transfer services?

Yes, Volando Urai Spring Spa & Resort offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportTaipei Songshan Airport
Distance to Airport31.6KM
Nearest Train StationWanhua Station
Distance to Train Station26.49KM
Nearest Subway StationXindian
Distance to Subway Station14.88KM
Average Price FromAED2823
Hotel Star Rating4