DoubleTree by Hilton Hotel New York City - Chelsea
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York

DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, Manhattan, New York, New York State, 10001, United States
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With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. This hotel is 0.7 mi (1.1 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market. Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order Dining Services/Restaurant (Mon - Fri 06:00 - 22:00, Sat - Sun 07:00 - 22:00) for a fee. Featured amenities include a 24-hour business center, and express check-in. Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.Show More
We Price Match
hotel overview picture
Last booked 6 hrs ago
Amenities
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
Business center
Wi-Fi in public areasFree
All Amenities
Property Description
With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. This hotel is 0.7 mi (1.1 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market. Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order Dining Services/Restaurant (Mon - Fri 06:00 - 22:00, Sat - Sun 07:00 - 22:00) for a fee. Featured amenities include a 24-hour business center, and express check-in. Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
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3.9/5
Good
Clean and tidy. Very nice customer service with free luggage storage
All 118 Reviews
Surroundings
Metro: 28th Street
(240m)
Metro: 34th Street – Herald Square
(470m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Penthouse
7

Penthouse

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Two Double Room
6

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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2 Double Beds Accessible Room-Nonsmoking
6

2 Double Beds Accessible Room-Nonsmoking

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Suite
6

King Suite

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
King Room
4

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Mobility Accessible Queen Room with Shower
5

Mobility Accessible Queen Room with Shower

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
High Floor Two Double Room with Empire State Building View
1

High Floor Two Double Room with Empire State Building View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
High Floor King Room with Empire State Building View
3

High Floor King Room with Empire State Building View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews

3.9/5
Good
118 reviews
Verified Reviews
  • Cleanliness4
  • Amenities3.8
  • Location3.9
  • Service3.8
Average for similar properties in New York
Most Mentioned
AI Summary
The Manhattan hotel's prime location near subway stops and attractions is praised, along with its delicious breakfast. However, guests noted small rooms and inadequate sound insulation as drawbacks.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 28, 2023
Shoebox size of a room for a king bed with “Empire State building”. Terrible room. Terrible.
L‍o‍v‍e‍l‍y‍ ‍p‍o‍t‍a‍t‍o‍e‍s
January 28, 2023
Clean and tidy. Very nice customer service with free luggage storage
A‍n‍g‍i‍e
January 22, 2025
The location is super good, just across the street from Maddison Square, there are many shops to eat and buy nearby, and Times Square is only a 15 minute walk. Manhattan's central location is very good value for money at this price point. I booked a double room, Queen size bed mattress is softer, I personally no problem. The facilities are acceptable, after all, it is a big brand hotel. Will consider staying next time. 
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 13, 2025
Very good! Recommend to everyone!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
The receptionist should be a Mexican woman with a very bad attitude. The floor and walls of the room we checked in were as shown in the picture below↓. We asked the receptionist if we could change the room. The girl replied as follows: If the wall is broken, we can paint it for you. If the floor is broken, we can glue it for you! We asked in return, do you want to renovate it for us within 48 hours of our stay? The check-in experience was very bad, and the service at the front desk was very bad
Original TextTranslation provided by Google
W‍u‍b‍a‍o‍l‍u‍o
February 3, 2025
Very good, the room is big. Very convenient to Madison Square. Very cost-effective. Give a thumbs up
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2024
The location is very convenient, right in Manhattan, very close to the Empire State Building. The subway is also very convenient
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 31, 2024
This hotel is average except for its good location. The service and facilities are particularly bad. The front desk is slow to check in. They are still not very skilled at checking in prepaid rooms and there is no smile at all. The two elevators are small and always crowded. One of them broke down. The breakfast is OK, simple but with fresh fruits and good ingredients.
Original TextTranslation provided by Google

Services & Amenities

Gym
Bar
Restaurant
Restaurant
Business hours: [Mon - Fri] 06:00-22:00,[Sat - Sun] 07:00-22:00
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, $50.00 (approx. AED 183.65) Daily. Reservation not needed.
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern, American
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is $50.00 (approx. AED 183.65) per night.

Pets
Pets are allowed on requestAdditional charge
Fee: $50.00 (approx. AED 183.65) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 236
With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. This hotel is 0.7 mi (1.1 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market. Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order Dining Services/Restaurant (Mon - Fri 06:00 - 22:00, Sat - Sun 07:00 - 22:00) for a fee. Featured amenities include a 24-hour business center, and express check-in. Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Frequently Asked Questions

What are the check-in and check-out times at DoubleTree by Hilton Hotel New York City - Chelsea?

The check-in time at DoubleTree by Hilton Hotel New York City - Chelsea is 16:00 and the check-out time is 11:00.

Are pets allowed at DoubleTree by Hilton Hotel New York City - Chelsea?

Yes, pets are typically allowed at DoubleTree by Hilton Hotel New York City - Chelsea, but it's always best to call ahead to confirm.

Does DoubleTree by Hilton Hotel New York City - Chelsea provide breakfast?

Yes, Guests staying at DoubleTree by Hilton Hotel New York City - Chelsea can enjoy breakfast during their stay. Breakfast option(s): Western, American.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

Prices at DoubleTree by Hilton Hotel New York City - Chelsea are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to DoubleTree by Hilton Hotel New York City - Chelsea?

The closest airport is LaGuardia Airport, and it is about 28 mins from hotel by car (14.4 km).

What is the cancellation policy for DoubleTree by Hilton Hotel New York City - Chelsea?

The cancellation policy for DoubleTree by Hilton Hotel New York City - Chelsea varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNew York LaGuardia Airport
Distance to Airport15.21KM
Nearest Train StationPenn Station
Distance to Train Station0.65KM
Nearest Subway Station28th Street
Distance to Subway Station0.24KM
Average Price FromAED1476
Hotel Star Rating4