Latest Reviews for Newberg Hotels

Holiday Inn Express Newberg - Wine Country
4.2/598 Reviews
Do not stay here! **Unresponsive/dishonest manager, Dirty rooms and disorganized staff** I made the mistake of booking a room on a trip down to Newberg to see a friend. I called ahead to let the hotel know I would be arriving late, the front desk assured me everything would be ok. When I arrived that evening, I was sent up to a disgusting room that had obviously been used. I returned to the front desk to let the staff know, and they told me ”we got busy and didn't get to it”. They also didn't have ANY other clean rooms, so at nearly 1 am I had to scramble to find a room elsewhere. Luckily the front desk attendant felt bad for me and helped call the Best western to get us a room.... I informed the front desk that I did not want to return to Holiday Inn and would like to stay at the Best western for my 2nd night as well, and was told no. I was instructed to return the next day when my room had been cleaned. When I arrived the 2nd day, I was told I would be given a complete refund of the 1st night and I would be given a discount on my 2nd night. That would have been nice, except I already paid, so the manager said she would arrange for my refund. The manager never contacted my booking agency, never called me back and I had to wait on hold for hours to get ahold of agents to coordinate my refund. The booking agency finally called me back and told me that the manager approved the 1st night refund and refused the 2nd discount that I was promised. I am STILL waiting for her to call me back....I wish I never stayed here. I highly doubt I am going to get the remainder of my refund, so please take this as a warning.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.