Roomzzz Newcastle City

The people of Newcastle are tough. Every night there are sounds of ambulances and police cars. The windows are not soundproofed, but it is very clean here.

Terrible. I can only describe it in one word. As soon as you enter the room, you can smell the formalin disinfectant. The hygiene is extremely poor. There are unknown hairs on the bed and urine on the toilet. It is obvious that it has not been wiped at all. There are also biscuit crumbs left on the sofa from the previous person. The public washing machine is extremely dirty and patinaed. I reported it to the front desk that night and they said that we need to find the manager to solve it. The next day at nine o'clock, the manager came to work slowly and was very impatient when he heard our feedback. We explained the situation, and she kept questioning us, saying there must not be urine. She was not at the scene either? She kept rolling her eyes. I seriously suspect that the manager is a racist. I was ready to call the police, but fortunately the Ctrip customer service lady was very good and helped solve the problem. Thank you. Locals say that this hotel has a notoriously bad reputation. Everyone should be alert and don't book it. I was so angry that I forgot to take pictures and it's already out