Mercure Newcastle
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Newcastle West
Mercure Newcastle
12 Steel St, Newcastle West, New South Wales, 2301, Australia
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Mercure Newcastle welcomes you to our hotel near the Honeysuckle waterfront area. On the coast north of Sydney, Newcastle is the ideal base for exploring the Hunter Valley wine region. At our 4-star hotel in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Dine on healthy light bites in Distrikt Café & Bar, your friendly hangout in the city.Show More
We Price Match
Highlights
Delicious breakfast
Parking available
Lots to doAmenities
Private parking
Cafe
Wi-Fi in public areasFree
Outdoor swimming pool
Bar
Restaurant
Conference room
Multi-function room
All Amenities
Property Description
Mercure Newcastle welcomes you to our hotel near the Honeysuckle waterfront area. On the coast north of Sydney, Newcastle is the ideal base for exploring the Hunter Valley wine region. At our 4-star hotel in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Dine on healthy light bites in Distrikt Café & Bar, your friendly hangout in the city.
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3.9/5
Goodits our 2nd time to stay at Mercure hotel (sydney and newcastle) - excellent and very convenient
All 119 Reviews
Surroundings
Airport: Williamtown Airport
(25.8 km)
Train: Wickham Railway Station
(550m)
Train: Civic Station
(1.0 km)
Landmarks: Sanbah Grindhouse - Skatepark, Skate & Scooter Shop
(220m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Accessible King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Superior Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Two-Bedroom King Suite
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
119 reviews
Verified Reviews- Cleanliness4
- Amenities3.8
- Location4
- Service3.9
Average for similar properties in Newcastle West
AI Summary
The staff is praised for being helpful and professional. Guests enjoy the convenient location near shops and restaurants. The buffet breakfast receives positive feedback for its quality and enjoyment.
Guest User
January 1, 2025
I enjoyed the flawless performance from check in.
It took a very short time to get me through,we appreciate that especially having travelled for four hours to Newcastle!
The breakfast was superb and a great menu for everyone…
Our daughter loved the choice of cereals and fruits and keep it up!
See you again sometime this New Year 2025
I was just concerned about the parking fee ;
Upon checking was informed it cost me 16$ for a day,we stayed 4 days and last night I realized was charged 128 $ which means was charged double or to my understanding does a day means 12 hrs ?
Thank you
Ci P
September 2, 2024
Good
The location is also convenient to get around, easy to find restaurants, acceptable prices, room service is quite good. The room is compact, the area is medium, ok but not too large, I like that the window is large so it is very bright, and you can see the outside landscape.
Guest User
February 23, 2025
its our 2nd time to stay at Mercure hotel (sydney and newcastle) - excellent and very convenient
HT61
May 11, 2024
There’re complete sets of tablewares inside each room for you to use so feel free to grab some food from Coles/Woolies/Maccas/ZKFC/Pizza Hut or whatever that are all very close to the hotel!
Guest User
November 25, 2023
Staff are very nice, got an issue with the car and they help to fix it.
The buffet breakfast also quite good as well.
Jasmin
July 2, 2023
Great location!
Friendly & helpful staff.
Room was clean and well made.
Guest User
February 3, 2025
The roadside is very noisy at night. There are always cars passing by with the roar of engines. The hotel facilities are relatively poor, the room is very old, the bed is a spring bed and it is not comfortable to sleep on. It is inconvenient to stand in the bathtub to take a shower
Original TextTranslation provided by Google
CHIU
December 16, 2024
I am very satisfied with the cleanliness and the staff are friendly. However, the sound insulation is poor. You can hear the neighbor's words clearly and the sound of vehicles driving outside the street is very loud at night.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
Cafe
Wi-Fi in public areas
Free
Outdoor swimming pool
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Luggage storage
24-hour front desk
Cafe
Outdoor swimming pool
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$16.00 (approx. AED 36.57) Daily. Reservation not possible
Private parking
Additional charge
Business Services
Multimedia display system
Conference room
Additional charge
Multi-function room
Business center
Front Desk Services
Luggage storage
24-hour front desk
Languages Spoken
English
Chinese
Food & Drink
Cafe
Lobby bar
Bar
Room service
Snack bar
Public Areas
Non-smoking floor
No smoking in public areas
Outdoor furniture
Smoking area
Ventilation system
Elevator
Accessibility
Accessible rooms available
Stair-free main entrance
Visual alarm devices in hallways
Safety & Security
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
On the day of check-in, provide proof of identification
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 4 years old and under | AU$50.00 (approx. AED 114.27) per person per stay Extra crib: Free |
Children 5–17 years old | AU$50.00 (approx. AED 114.27) per person per stay |
Breakfast
TypeContinental, Full English/Irish
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Adult | Buffet:AU$28.00 (approx. AED 63.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. AED 228.53) is charged.
Deposit Payment Methodscredit card, debit card
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2010
- Renovated: 2023
- Number of Rooms: 153
Mercure Newcastle welcomes you to our hotel near the Honeysuckle waterfront area. On the coast north of Sydney, Newcastle is the ideal base for exploring the Hunter Valley wine region. At our 4-star hotel in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Dine on healthy light bites in Distrikt Café & Bar, your friendly hangout in the city.