Guest User
April 28, 2025
As a visiting supervisor from another property, I’ve taken time to review the housekeeping standards during my stay. I’d like to raise a few concerns which could pose a significant risk in the event of a daily audit. Firstly, I observed several small hairs both in the bath area and on the toilet roll, indicating a lack of attention to detail during cleaning. Additionally, the chrome fixtures were not properly polished, which further detracts from the room’s overall presentation. More critically, I noticed that the housekeeper working in the corridor was not using a door stop or blocker. This is not only a safety concern but also a breach of operational standards. If a daily audit had been conducted on the day of check-out, these issues would likely have resulted in a failed inspection, potentially impacting guest satisfaction scores and audit compliance ratings. These are all preventable issues with proper training, supervision, and adherence to protocol. I recommend addressing them promptly to ensure standards are consistently met and audit risks are minimized.