Center Parcs les Trois Forêts

Bad: The staff are clueless and don’t know their own activity schedule or where events take place. 1 out of 7 provided useful information. Events that day included arnt always available and yet again, the schedule is not clear. Quick is a ripoff

We had a good experience at Les Trois Forets. The park is really large but despite this well maintained (better than Center Parc village naturel near Paris, for example). There were quite a lot of bluebottle flies around, but surprisingly no biting insects - first holiday in ages I haven’t been bitten! We liked the Aqua Mundo and the playground near the Centre had a nice creperie, big soft play area and the farm next door. We enjoyed cycling and walking too - some nice easy forest routes although there are some long hill routes outside the forests, be warned! The pool area inevitably gets very busy but we still enjoyed it. The free water buoyancy jackets for little kids were handy. The other main soft play on the far side of the park had a nice cafe with outdoor seating, but generally I’d say the soft play is better for younger kids. We were extremely glad we situated ourselves near the centre with our small children. We took the hints from previous reviews and paid an extra eur59 to reserve a VIP 3 bedroom cottage (no.470) near the Aqua Mundo and the kids farm/playground. This meant we didn’t need to hire an electric car. In our experience, the reviewers saying there are “electric cars everywhere” are massively exaggerating. We didn’t see any children driving them either! There are a few busy junctions but everyone is careful. We felt confident taking our young kids scootering and cycling round the paths. The accommodation was really nice - although hard to keep cool (we were blessed with hot sunshine every day. Pillows were bizarrely very lumpy - and for some reason we only had one small toilet roll in one of the bathroom (for six people for a week this seems a bit stingy!) -these were my only complaints about the accommodation. Wi-Fi excellent. The little carrefour express in the Centre was well stocked, and bread and water are reasonably priced. For better prices inevitably you need to head offsite to a local supermarket.

During a recent stay at Centre Parcs les trois forets, my friend was rushed to hospital for an emergency operation. She then had to stay in hospital for 2 further weeks leaving me and the 3 year old potentially homeless. I'm so happy to say that the team made it possible for us to extend our stay for the duration. They also gave us a generous discount and supported us so well during a very difficult time including liaising with a doctor on a Sunday without which we were later told she might have died as she only had hours to live. I want to thank in particular David Oliger who was just brilliant and saved the day. I also want to thank Tetyana at the Forest Lodge, and Sarah Schmidt at the main reception who were also so kind and both just so helpful. Happy to report she is now home and well and up and about and your efforts made a huge difference to our lives. Thank you team and thank you Centre Parcs! Adam

As always we liked our experience here, though there are things to consider before coming... It is so big they have a bus service and many people hire golf carts- sounds great but we hired bikes and spent most of our time looking over our shoulders. The pool is good though the rapids were shut when we went and was not made aware before, customer services have since done well to rectify. You can ride ponies and have a mini farm for kids, there is an astro pitch which gets busy. A good centre parcs, though we won't return we will still visit centre parcs.

Les Trois Foretes is the best Center Parcs we have been to – we have been to Parcs in the UK and France. We stayed in a newly renovated comfort cottage and this was more than enough for us. It is quiet and our location was close to the animal farm and playground, and about a 10 minute walk from Aqua Mundo. It is a very large park so unless you are quite near the centre, you will need bikes or hire a golf buggy. There is a little train that goes around the centre forest (but times weren't obvious) as well as a shuttle bus (which ran every 20 minutes). Aqua Mundo is excellent and although we went during summer holidays, we didn’t queue longer than 10 minutes for flumes. There are 4 flumes - three use rings, one is a body slide. One of the tube slides is a water coaster and children need to be 120cm+ to ride this (this was the only thing they clamped down on). There are a couple of other body slides dotted around Aqua Mundo. The rapids were fantastic but constantly busy. There is a wave pool and an outdoor pool, as well as a climbing wall that drops into the pool. The kids splash zone was brilliant. Activities we did: high ropes, wannabe a farmer, wannabe a secret agent, pedalo, family spa, and bowling - we would recommend all of these, apart from the bowling which was quite generic. We would definitely return here.

We took the VIP cottage which was well equipped inside and tastefully decorated. The sauna in the bathroom and jacuzzi bath was a particular highlight. There were two glaring issues however. The first was that there is no Air-conditioning! This is discussed extensively however really it cannot be stressed enough - BRING A FAN FOR EACH BEDROOM. Otherwise in Anything over 20 degrees outside the cottage will be very stuffy during the evening. When we asked about this they basically told me to close the blinds during the day and open all the windows at night, which just feels like it shouldn't be a conversation you have after paying 1000euros plus for a 3 day holiday. In terms if activities there was certainly plenty of choice but most of the "interesting" activities including pony rides for kids, archery, rock climbing, and even an outdoor parcour course had to be paid for and booked in advance and not for discount prices. It really feels that they should do an all- inclusive package. Be careful, these activities soon add up price wise! We decided to do the family Spa day (over 100 euros in total for 2 adults + 2 kids). For that price you would expect a spa day would include at the very least complimentary towels/robes to be used in the facility. We actually assumed this and left our towels in the locker. Despite there being a cupboard full of towels immediately in front of me the attendant told me i could noy take one myself, and made me stand there at the door for 15 minutes (as she was going to get me one in exchange for my bracelet as a deposit). She just stood there at the door instead not moving... truly baffling. In the end I went and got our own towels from the lockers, much to her amusement.... One last thing the interactive map in the app doesn't show the user current location which isn't super helpful. The layout of the park makes it quite easy to get lost when you are first wandering around. On that note the golf buggy you can rent is absolutely essential. The distance from the cottage to the "centre" matched with a 25 degrees weather necessitates that.