The appearance is quite tired. However, check-in is early when you arrive. There is no waste. There are dorayaki, coffee jelly, ice cream, etc. in the lounge, and children will be happy. The room is very normal. Please boil water and drink it. Speaking of which, he brought it, but I want you to keep it on hand. And a thin part of the mattress. These two points are minus. The food is not luxurious, but the number of items is sufficient and satisfactory. It's a dull hall as a restaurant. Of particular note here is the staff. I feel the spirit of treating everyone with all their might. I'm doing my best.
The hotel is a good choice for small group of traveller. I am impressed by the low price and excellent hygiene of this hotel. The view is panoramic to the harbor.
However, the air-conditioner sometimes does not work and we have to call the front desk to turn on the cooling for the room every other day.
There is no gym room or facilities in the hotel except the lower floors of the building is indeed a famous art museum and exhibition or some sort. It could be interesting to visit the museum. Hotel in Japan seldom comes with gym facilities so I am not too annoyed by that.
I booked 5 rooms and requested to change the floor of only one room by phone. I was told that the reservation number was different, but when I checked in, I couldn't check in even if I entered that number, so we ended up on the same floor. It's a shame. There was no toothbrush in the room, but it was at the front desk on the 4th floor, so don't forget to bring it!
Very Good
122 reviews
4.2/5
Price from
AED 165
per night
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Noisy whether the wall is thin or not. The sound of water is noisy. I studied but couldn't concentrate. The amenities were taken from the front desk by myself, but it was crowded and I didn't have anything. It was good to prepare myself.
Super satisfied! The hot spring is great! The housekeeper is very nice! Kaiseki cuisine is available in the morning, middle and evening. It is said that the hotel that the Emperor of Japan has stayed in before is beautiful! I believe that every season will have a different feeling.
The location was good because there were convenience stores and restaurants nearby from the station.
I am satisfied that I can spend comfortably in the hotel.
Parking is available for the parking lot opposite the multi-storey car park with a commuter pass for free entry and exit.
Breakfast was buffet style, so it was good because I chose only what I could eat and was eaten in small amounts.
There was a time limit, but there was a large bath.
There are many restaurants near the pass where local seafood can be eaten, and I felt that the location was good Basho for those who wanted to enjoy the meal.
Souvenir shops and local arcade shopping streets are right in front of you, so you can buy souvenirs such as agricultural products, seafood, and bamboo dumplings.
5 ㎞ There is a roadside station in the prefecture, so you can buy crabs and send them by home delivery.
Wifi security was also available without problems. Security software did not show danger.
24 reviews
3.8/5
Price from
AED 95
per night
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What Travelers Said About the Best Hotels in Niigata
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Browse these genuine traveler ratings and real guest reviews to find the best Niigata hotels.
4.6/5
Outstanding
AAmyNgThe room is a small double room, clean and hygienic. The side entrance of the check-in area on the third floor of the hotel is inside Niigata Station. It takes about 70 minutes to walk to Tokyo by Shinkansen. The exit on the first floor of the hotel is right next to the taxi station and bus station. The bus goes directly to Niigata Station. It is 25 minutes away from Xie Airport (the fare is 470 yen per person, about RMB 20), making it one of the best choices for business people on business trips.
GGuest UserWe stayed here for 1 night but unfortunately the aircon in my room was spoilt, we informed the hotel staff and instead of fixing they told us to live with it and tried to struck off the matter… seriously even though we stayed only 1 night we shouldn’t be treated like that
GGuest UserThe room is spacious, with bright windows, not far from the station. The breakfast is very delicious, very quiet, and the scenery outside the window is very good. The staff has a good service attitude, thoughtful and enthusiastic.
TTanktak3Hotel Okura Niigata is a well-established local hotel. Although the interior decoration is a bit nostalgic, it is very convenient! After crossing the bus line and walking a few minutes, major department stores Isetan are nearby! I originally thought it was very backward, but you can buy everything here. The only thing is that its sightseeing spots are far away. When we were driving, we passed one of the scenic spots, Temple Central Fisheries. If you have great expectations, you can eat very fresh seafood here. If so, you may be a little disappointed! We all agree that unless you are going to pass by it, you don’t need to go to this attraction! On the contrary, our next destination is Echigo-Yuzawa, which is closer to Tokyo and also belongs to Niigata Prefecture! On the contrary, it is a surprise, whether it is a hotel or a tourist destination!
SSilverGeckoVery pleasant comfortable stay. So close to the loop bus, bus stop and only 1km walk from the Sake brewery. The bed was a small double however we didn’t mind as it was so comfortable and we slept really well. Only 1 very tiny, tiny issue was that we were near the elevator and guests returning from late night revelling were quite noisy.
Would stay here again and try their breakfast.
VVacayWonderful stay. Breakfast was good. Plenty of different drinks like smoothies, coffee/tea and milk. Service from the gentleman handling international guests was welcoming, helpful and friendly. However I do find the staff at the check in counters very stern looking who do not smile and are generally unfriendly .
PPsyduck128Even though this hotel was getting old but we very likes their service. Their cleaning service were very satisfied and we feel warming that the cleaner helped to replace my non dried clothes on the hotel towels. This action really bravo!
GGuest UserThe air conditioner is a dial type and difficult to adjust. Amenities are abundant. Convenient convenience stores and restaurants are nearby. Parking fees may be a little cheaper if you choose a nearby multi-storey parking lot without being particular about the affiliated parking lot. I recommend the affiliated parking lot for large cars.
HHuiruThe location is less than 5 minutes' walk from Niigata Station. It is located in a quiet alley, so it is very quiet. In addition, the breakfast is rich and balanced. In addition to rare fruits (tomatoes and strawberries), even the miso soup is full of vegetables. Excellent value for money, highly recommended.
The nearby Hakusan Shrine is a famous place of worship for marriage, and the Bandai Museum of Art building can be climbed up to see the distance.
NNettie LeungThe front desk staff is polite, the hotel is conveniently located for dining and shopping, and the family room is spacious enough for children to move around. However, the bed sheets have a slight odor. Overall satisfactory.
The average price for hotels in Niigata is AED 482 on weekdays, and AED 550 on weekends (Friday-Saturday).
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