An's Eco Garden Resort

Great all round

I made a mistake by selecting this hotel, it is very isolated and away from town with tough road access. It would be good for somebody who's looking for a retreat. However, there are many better options near to Tam Coc town where you can have access to restaurants, shops, tours, night walk, etc.

This was the best accommodation I’ve stayed in during my trip to Vietnam. I don’t really know where to begin.. we booked this place as a quick rest over spot before going to different hotel in Ninh binh. We canceled our other booking and extended our stay here because the location, atmosphere, and most of all… EXCEPTIONAL CUSTOMER SERVICE.. was just wow.! The staff are so friendly and went above in beyond in ensuring that we had a lovely stay and that all our needs are met. Examples.. we forgot our wallet getting out of a taxi - they paid for our trip until we could pay them back, it starts raining - they give us an umbrella to use for the day, we upgrade rooms - they offer to move our baggage, we make plans for the day - they ask us what we are doing before leaving and give helpful advice and tips, they help book our night bus leaving the city and the end - they offer to let us use a room (unpaid ) to shower before our journey. The place is also very picturesque, affordable, offers a lovely free breakfast, and goats come from the mountains to greet you everyday. This place deserves an extra star if I could give it. Ninh Binh was amazing - but what made this such a memorable place was An’s ecostay!

I don’t understand the good reviews… the only good thing about this hotel is the seclusion location which actually became a problem for us as the food is terrible! First of all we were given a deluxe room but pictures we sow when booking showed a much nicer room. The room was very old and bathroom needs a serious refresh. The view from the back window was full of electrical cables. Lunch was awful! They really need a new chef , food was frozen and nothing was nicely cooked not even the basic Vietnamese Pho. I would not recommandée this place.

We had a really great time here. The grounds are beautiful and incredibly peaceful which is a very nice change of pace from Hanoi. We booked a massage right upon arrival and that did not disappoint with having the service come to the room. It was a really great experience and I’d recommend it to everyone. On top of everything else the customer service was next level. Everyone on staff was so nice and anticipated our every need. When we wanted to book a tour late they took care of it. When we realized we might need a car to Hanoi airport they arranged it. My only regret was not coming during the summer and trying out their pool. Oh well next time.

An;s Eco Garden is surrounded by mountains, small lake and beautiful landscape. Although it gives a sense of isolation, it is quite close to center city of Ninh Binh, easy to pick up transport with a Grab or taxi. I loved the bungalow we stayed in. Although it looked rustic, it was quite modern! It was clean and comfortable, offering a sunny large window and front porch. The lodge provided bicycles free for use, which we used to get to Trang An and Mau Caves. The terrain was flat, so it was an easy ride. The staff were incredibly nice and helpful with suggestions and setting up tours. The lodge offered a wonderful buffet breakfast, which we ate sitting in their garden. We also enjoyed the tranquil pool, while having a drink looking at the beautiful setting. I would not hesitate to recommend this place to family and friends. Loved it!