Hotels with Parking in Nong Khai

Whenever I have something to do in Nong Khai I always stay at this hotel for one or two nights. The location of the Hotel is very good next to large Supermarkets, and just a step away from the Hotel there are the characteristic ”Tuk-Tuk” ready to take you anywhere quickly. The staff is very kind and very professional and the rooms are clean. A good breakfast is included in the room price.

We booked via a 3rd party website. The majority of the pictures show nice rooms in a nice (brick built) building and we booked a 'superior' room in (what we thought) was that building. On arrival we were told ”the room you booked isn't available now but we have a 'superior' room available in another building which is bigger and better than the room you booked”. We were led into a very old wooden building next to the nice building we had seen on the website and shown the room - apparently 'superior'!. We didn't like what we saw of the room and given that we noticed the building roof was literally falling down, we asked if another room was available (or the one we had originally booked), and told ”no” - so we asked for a refund and we would go to find an alternative hotel. To this request, we were also told ”no”. After speaking to the owner on the phone - we were told that ”a room is available of the type you booked (Superior) but you have rejected it, so no refund”. We rejected it because its NOT the room we booked (as the receptionist informed us on arrival) and in an old wooden building where the roof appears to be falling down. We have spent several years in the hotel industry and realize that problems can and do occur, but the true test is how you deal with them - and it seemed like we were being blamed for not accepting the alternative room offered to us (which was our prerogative), and were apparently labelled as 'rude' by the staff and the owner. Looking back at previous reviews on other booking websites, several guests have gone through the same experience of being told their room is now not available when they arrive, and its obvious that the owners refuse to accept responsibility whenever someone writes negatively about their experience at this resort and almost always lays the blame on the guest instead of accepting responsibility. As the staff refused to speak to us even, we had to engage with the booking website to intervene on our behalf and after submitting photographic evidence of our experience, we eventually managed to secure a refund several days later but had to find alternative accommodation after wasting almost an hour trying to explain why we didn't want a room that we had not booked, when it could have been easily resolved with a simple ”sorry your booked room is not available, and yes, we will give you a refund if you are not happy with the alternative room we show you”. No doubt we will get told from the owners, in the reply to this review that this was all our fault anyway!.

Location/ about a 10–15-minute walk into town along a promenade on the banks of the Mekong or there is generally a tuk-tuk waiting outside the front of the hotel Room/ was comfortable enough with a fridge, safe and bathroom with walk-in shower but lacked finishing touches and attention to detail. Safe wasn’t working initially but soon rectified, only one chair on balcony for 2 people, bathroom door difficult to close, one key card for 2 people, house keeping not great, screws sticking out of walls etc etc Breakfast/ the best thing at this hotel is the food. Excellent buffet breakfast with really friendly service, served 6.30am to 10am, always plenty of it enjoyed either in the very nice breakfast room or outside on a terrace. Egg station cooking eggs to order 4 different ways. General/ lots of secure off-road parking down the side of the hotel and behind. The rooms are in 2 separate blocks adjacent to each other with pool containing fish and seating area between them. Check out the Sky bar on top of one of the 2 blocks. Opens at 3pm and serves good selection of food at reasonable prices with great views over the town, the Mekong and into Laos beyond, great for sunsets. Would I stay here again? Yes, due to location, breakfast and Sky bar

Comfy bed, nice air conditioning, sparkling clean, nice staff. Otherwise no breakfast and not many extras. It is a bit difficult to get to the station (my TukTuk drove a hard bargain for 100BHT, probably justifiably given the distance) but for a night or so it is great value. If you plan to stay here for longer make sure you get the Grab app or similar in order to get around, if you do not have a car. Decent hot water....a rarity in a budget hotel (this is part of a chain of budget hotels and given the standards here I will be looking for this chain elsewhere).

The room was very clean. The bathroom was hygienic and fulfilled our wishes oa rainhead. The bed was not too hard and not too soft. No use of the flat-screen TV (40 inch) No noise was suppressed from the outlet. We had a room on the street side, no breakfast but free coffee and tea in the lounge room. Good price quality ratio.

We spent one night in a corner room (107) the room was fairly large with direct access to the pool. We are a family of two adults and three children and asked for an extra bed to be put in the room, on arrival we found a 2-inch thick mattress with a sheet laid on the floor beside one of the beds when we complained about it as we had been charged an extra 400 Baht for the extra bed a lady brought a bed base and put the mattress on it. The room we stayed in a couple of years before was 1,800 Baht before but now we were charged 3,500 Baht which I thought was a totally unreasonable price increase. When we stayed here before the pool had some tiles missing from it and I thought it was a hazard then, I assumed a couple of years later the problem would have been resolved but I was surprised to see It was actually worse, there were many tiles missing from the sides as well as the floor of the pool creating a substantial hazard to people using the pool. I, unfortunately, cut my toe on my left foot on the edge of a tile!! The breakfast is ok but missing western foods, and milk for coffee, they have only dried cream powder. Luckily I had some fresh milk in my room . All in all, I would say it is expensive and not really safe for kids to swim and I probably will not return until these problems have been resolved

I only made this place average because that fact is it does not have a lift. It was roughly forty steps up to the room lugging a bag up. The rooms here are quite small however ok for an overnight stay. I would commend the hotel on its cleanliness and comfort too with the bed. I had a good nights sleep here and didn’t notice any noise in the night, however in the morning I realised there was a lot of noise filtering into the room as other guests were leaving and as the cleaners started so don’t expect a lay in even though the check out is at midday. It has a small room offering a cofffee service however your better off wandering up or down the road to find a a breakfast. Parking was easy when I got here at two, however looks quite limited if you were a late arrival. They also wanted a 300 baht refundable deposit. Overall it was value for money and pretty central for most things in Nong Khai.

I have stayed at the Nong khai City hotel many many times over the last nine years. I have always felt it was a good value for the money until two years ago. Since then, and now, the Hotel is run down and the owners have done little or no maintenance keep it clean and fresh. They put me in room 107 this weekend. I unpack my bags, and sat on the bed. The bed was not even comfortable to sit on for 1 minute let alone sleep on. The springs we're the only thing you could feel. I packed my bags backup went to the front desk and told her that I could not sleep on that bed and they moved me to room 105. The bed was only a little bit better but I decided to stay. 2 hours later I walked through the lobby, and they put another customer in room 107. 10 minutes later when I came back through the lobby that customer was complaining about the bed in 107. Why on Earth would they put a customer in a room, have them complain, have them change rooms, and then minutes later put another customer in that same room without fixing the problem? The staff was not terrible but not especially helpful and spoke little or no English. The air conditioning in both 105 and 107 was smelly and noisy. The bathroom grout was moldy and drains were very slow. Two bottles of water, one small bar of soap, one small bottle of cheap shampoo and a half a roll of toilet paper we're the only amenities I was given for 2 nights I stayed. There are far better hotels on the same street as this one, with much better service, much nicer rooms, comfortable beds and friendly helpful staff and the same great location. Unfortunately I must say goodbye to the Nong khai City Hotel until they make some serious changes in the facility.

Crystal Palace Hotel is centrally located, conveniently very close to the Tesco Lotus shopping centre. I arrived very late and the one staff was very helpful. I booked the larger Superior room for 760 baht and it was really nice. The bathroom was clean and modern with an enclosed shower. A hot water kettle and coffee were available. The breakfast was very good. WiFi worked well. However the TV had few English stations and only the indigestible Fox News. There is also a parking lot.

The hotel service is very good. Call to inquire and give clear directions. In terms of clean rooms, pillows, fabrics, blankets are clean and very fragrant. The care of the hotel is good. Breakfast in the hotel part is not, but there is tea. Free coffee. In the breakfast section, there is a shop in front of the hotel. Delicious wet rice, Tom Yum is very delicious. Pan-fried egg tastes good. Porridge with minced pork is very delicious. If traveling to Nong Khai, will come back to stay again.