Champneys Springs
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in North West Leicestershire District

Champneys Springs

Gallows Ln, North West Leicestershire District, Leicestershire, LE65 1TG, United Kingdom
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With a stay at Champneys Springs in Ashby-de-la-Zouch, you'll be within a 10-minute drive of Saltersford Wood Country Park and Sweet Memory Lane. This spa hotel is 11.6 mi (18.7 km) from Donington Park Racing Circuit and 12.6 mi (20.4 km) from Loughborough University.Show More
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hotel overview picture
Amenities
Indoor swimming pool
Golf course
Tennis court
Sauna
Spa
Massage room
Table tennis room
Hot springs
All Amenities
Property Description
With a stay at Champneys Springs in Ashby-de-la-Zouch, you'll be within a 10-minute drive of Saltersford Wood Country Park and Sweet Memory Lane. This spa hotel is 11.6 mi (18.7 km) from Donington Park Racing Circuit and 12.6 mi (20.4 km) from Loughborough University.
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3.7/5
Cleanliness3.7
Amenities3.7
Location3.7
Service3.7
All 70 Reviews
Surroundings
Airport: East Midlands Airport
(19.9 km)
Airport: Birmingham Airport
(41.6 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior Double or Twin Room
4

Superior Double or Twin Room

1 Double bed or 2 Single bed
Non-smoking
Private bathroom
TV
Tea bags
Vibration alarm pillow
Room Details
Check Availability
Standard Single Room
3

Standard Single Room

2 Single bed or 1 Double bed
Non-smoking
Private bathroom
TV
Tea bags
Vibration alarm pillow
Room Details
Check Availability
Superior Single Room
2

Superior Single Room

1 Single bed
Non-smoking
Private bathroom
TV
Tea bags
Vibration alarm pillow
Room Details
Check Availability
Standard Double or Twin Room
5

Standard Double or Twin Room

2 Single bed or 1 Double bed
Non-smoking
Private bathroom
Tea bags
Vibration alarm pillow
Private toilet
Room Details
Check Availability

Guest Reviews

3.7/5
70 reviews
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
Average for similar properties in North West Leicestershire District
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2025
I wouldn’t consider this a spa experience. The facilities were disappointing—a standard hotel pool and a tiny sauna that felt more like an airing cupboard. While the 20-minute treatment itself was lovely, the waiting area had the atmosphere of a care home, and there weren’t enough seats or loungers available. Overall, it was a letdown for a day out, especially given the potential this place has.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2025
Before getting into my review, I’d like to point out that I have tried to contact Champney’s on multiple occasions about the following and am yet to hear back, apart from the generic “we’re looking in to this for you”. Well I’ve waited long enough (original email sent 6th March). I have been courteous enough to remove staff names but I’m sick of waiting any longer. So as I said in my last email, I am now taking this public: I recently stayed at Champneys Springs with my fiancé for our 'babymoon' and have some feedback/complaints to bring to your attention. Some of the issues were mentioned during our stay but I would like to raise further issues since returning home. Also to make you aware I have reported the following via the feedback form that is sent out but I want to make sure this is dealt with and not ignored. To begin with, I would like to say that my fiancé and I don't often go away and we particularly don't like to complain or cause issues whenever we do get a break together. Usually, if anything is wrong we would take it on the chin and move on. But in this instance, I feel like it needs addressing to the highest level. We began our stay with you on Sunday 2nd March where we were greeted very warmly and politely by reception and shown to the direction of our room (room 60). We got in and had a look around to immediately notice how run down and outdated the decor was, especially the bathroom facilities. The tile sealant had mould and the shower curtain looked like it had seen better days. The shower itself was difficult to use and quite hard to turn the temperature down as there was a piece of the handle missing. Also the rim of the sink was absolutely foul which was only visible from sitting on the loo, but once you saw it you couldn't not look at it. The bed was comfy enough but it would have been nice to have the option of extra pillows in the wardrobe as I'm heavily pregnant and therefore find it difficult to sleep unless I'm propped up. Also, there was no hanging space in the bed/bathroom, apart from one hook on the back of the door so it was difficult to dry things properly such as towels, swimwear and our robes. So all of this was noticed quite quickly but as we had booked through Vitality and paid less than full price we thought we would bite the bullet and ignore it as we didn't feel like we had the right to say anything compared to someone that had paid full price. However, our stay did not improve. The food we received throughout the stay felt like it had been thrown together in a 'tick box' exercise to be healthy but without any real passion from a chef. The breakfast buffet consisted of watery unseasoned eggs and a toaster that took that long to toast your bread you could have been for a swim and steam by the time it was done - not to mention the dangerous plugs/extension leads hanging down causing a tripping hazard. Lunch again seemed to consist of watery dishes that had seen better days. What was especially
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2025
Had a lovely weekend at Champneys Springs with my sister & niece. Food was great Staff were amazing Treatments fantastic Special mention to Jessie who did my facial. Millie W who did my massage And Beverley in the Champneys shop.....very friendly & informative. Looking forward to going back x
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2025
We booked a Black Friday deal of dinner, bed, breakfast, lunch, full use of spa and a treatment. As we wanted lunch on the 1st day too we paid £40 extra (for 2 people) which included early entry to the spa. On arrival we were informed that we needed to pay another £40 for the 2nd person as the extra we paid only covered 1 person. After a conversation with the manager this extra £40 was wavered, however it was still on the bill when we checked out. Another conversation and once again the extra was wavered but we should not have had this conversion twice! Also we each had 1 large glass of wine with dinner, we were overcharged for this on checkout too so had to negotiate the reduction in price and also had to ask for the gratuity and charity donation to be removed from the bill! None of this was an issue a ing 5he costs removed but they should not have been there in the 1st place. The room we had was spacious and had a lovely view over the gardens but please upgrade the awful shower curtains that stick to you with a shower screen! Lunch on Saturday was exactly the same as lunch on Sunday. Surely you can make more than 1 set of meals for those staying more than 1 night? Dinner was ok, small portions and the sauce the blade of beef was served with was utterly tasteless and gloopy. None of the hot food we ate was remotely hot at any of the meals. Sorry but I like hot food to be hot. The spa was a lovely sanctuary but the notice for the large hydro pool stated no more that 8 people at a time to be in there. At one count there must have been 20 people in there! If you have a rule, unfortunately you need to monitor it. We both had facials as our treatment, there seemed to be no choice in this which was ok by us. These were both excellent, and we both felt lovely and chilled out afterwards. We also attended a Pilates class at £5 each which was really good too. Overall we did actually have a good time but there is definitely room for improvement in various areas of the business.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2025
As a regular client of 15 years plus my experience was, as ever, second to none. This is my first ever review.It was prompted by the exceptional service and kindness of Massimo in the restaurant who asked Matt, the chef, to craft a bespoke meal for me based upon my dietary needs, purely on his own initiative. I would also like to commend Catriona on her involvement in the process. From Eileen Jen and Ann thank you.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 16, 2025
Visiting Champneys Spring to celebrate my Mums birthday. Wonderful surroundings in a very calm environment. The food is amazing lots of variety, with vegan options.The most amazing aromatherapy full body massage, with Amy one of the senior therapist 🩷
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2025
I had a foot scan with analysis and results emailed to me. Deepak was very informative and gave very good explanations. Deepak was then able to recommend foot inserts which he was able to supply there and then. I would recommend this analysis
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 13, 2025
Lovely welcome and beautiful spa, even the driveway was impressive! Changing rooms small but spacious enough, only a few private cubicles but ok if a little busy at the end of the day spa, showers were powerful. Great to have women only sauna & steam room as well as a bigger sauna off the pool. Hydrotherapy pool with powerful jets. Spacious and well equipt gym. Excellent service at lunch, from Catrina, my intolerances were catered for and she even made up a gluten and dairy free pudding! Lots of outside space & seating - perfect for a sunny afternoon in March. Overall a great value and luxurious spa, only dropped down to 4 stars rather than 5 as the shops were closing as we left at 6 which was a shame as we would have purchased from the concessions.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2025
My first of a three night stay in Springs, Champneys. I contacted the resort and spoke to the Manager to say I would be arriving to celebrate my 65th birthday. Not only was I upgraded to a lovely room on arrival, I was also met with a very tasty melody of little cakes set on a chocolate birthday message. I was thrilled and very touched. I have visited Champneys for the past 25 years and each and every visit is wonderful. I am 5 hours in to my visit and fully relaxed, chilled and looking forward to the next few days. A wonderful resort filled with the most welcoming and helpful of staff and set in the beautiful countryside of Leicestershire. My friends who I introduced to Champneys many years ago, are devotees too! Thank you Springs.

Services & Amenities

Indoor swimming pool
Spa
Table tennis room
Hot springs
Conference room
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 17:00–23:30
Check-out: 07:00–10:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeContinental, Gluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 89
With a stay at Champneys Springs in Ashby-de-la-Zouch, you'll be within a 10-minute drive of Saltersford Wood Country Park and Sweet Memory Lane. This spa hotel is 11.6 mi (18.7 km) from Donington Park Racing Circuit and 12.6 mi (20.4 km) from Loughborough University.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a health club, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is included.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Ashby-de-la-Zouch? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 89 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Champneys Springs?

The check-in time at Champneys Springs is 17:00-23:30 and the check-out time is 10:00.

What amenities and services does Champneys Springs have?

Champneys Springs has the following popular amenities and services: Sauna.

Does Champneys Springs have a swimming pool?

Yes, Champneys Springs has a pool.

Are pets allowed at Champneys Springs?

No, pets are not allowed at Champneys Springs.

Does Champneys Springs provide breakfast?

Yes, Guests staying at Champneys Springs can enjoy breakfast during their stay. Breakfast option(s): Continental, Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Champneys Springs?

Prices at Champneys Springs are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Champneys Springs?

The closest airport is East Midlands Airport, and it is about 23 mins from hotel by car (19.9 km).

What is the cancellation policy for Champneys Springs?

The cancellation policy for Champneys Springs varies depending on the type of room and booking conditions.

About This Property

Nearest AirportEast Midlands Airport
Distance to Airport19.93KM
Nearest Train StationBurton-on-Trent Railway Station
Distance to Train Station19.85KM
Average Price FromAED1536
Hotel Star Rating3