Ceylon Tea Trails - Relais and Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Norwood
Ceylon Tea Trails - Relais and Chateaux
No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province, 00100, Sri Lanka
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Library
Outdoor swimming poolFree
Tennis court
ParkingFree
Luggage storage
Hot springsFree
Wi-Fi in public areasFree
Spa
All Amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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9.8/10
OutstandingCleanliness9.8
Amenities9.8
Location9.9
Service9.9
All 51 Reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Talawakele Railway Station
(28.3 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: The Tea Loops - E-Biking
(1.1 km)
Landmarks: Al Masjid un Noor Jumma Masjid
(1.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Luxury Room
1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
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5
Owner's Cottage
1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
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13
Master Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Check Availability
6
Garden Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Check Availability
Guest Reviews
9.8/10
Outstanding
51 reviews
Verified Reviews- Cleanliness9.8
- Amenities9.8
- Location9.9
- Service9.9
Average for similar properties in Norwood
AI Summary
Guests praise the exceptional service, attentive staff, and spacious, stylish rooms with stunning views and direct access to a private garden. Some mention the personal touch making it feel like home.
Xiangjieleizhou
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google
Guest User
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google
Guest User
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google
Guest User
May 5, 2023
Wonderful people, can’t be more attentive.
Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google
Katie-LouiseA
April 15, 2025
We absolutely loved this property and would love to return. We stayed in a garden suite in Castlereigh which was just beautiful, I absolutely loved the private garden. The setting is simply stunning and the food is incredible. We had a wonderful stay. The only thing I would change if possible is the room doesn’t have air conditioning, which being British, we struggled with as the Sri Lankan heat can be quite intense.
Gilbo7777
April 25, 2025
Absolutely amazing! We were a family of four (kids are 7 and 3) and we had an incredible time. We stayed in Tientsin Bungalow. Everything about it was great. The grounds of the Bungalow were absolutely beautiful, the hospitality of the staff was faultless and the food was some of the best I’ve ever eaten. There were so many personal touches I appreciated, for example it was our son’s third birthday while we were there and they made a personalised chocolate cake for him, decorated the table and sung happy birthday. Also every morning at 6am they’d bring a coffee to the room as I would get up to go for a run through the tea trails. There was hardly anyone staying there when we were there so sometimes we had the place to ourselves. Would definitely recommend and would love to be back some day :) The only thing I’d recommend is make sure if you use a private driver they know where your bungalow is . The bungalows are all located a few kilometres apart (which I did not realise) and initially we were taken to the wrong bungalow. This also happened to another guest.
HughTPD
April 24, 2025
There are five different locations making up the Tea Trails "hotel". This review relates to the Castlereagh Bungalow only, we did not see the others. We stayed two nights in a Garden Suite. There was some confusion on location and jhow to find the correct venue. In fact we had to find Summerville Bungalow and were taken across the lake by private boat to the Castlereagh side, as apparently the road around is long, windy, and bumpy The charming bungalow has only five rooms (perhaps six). The vibe is old colonial and personal service. There are no room keys for example, which is lovely. The stay is all inclusive including wine and spirits, and all designed to make you feel like you are a plantation owner The butler, Janaka, ensures everything is set up for a relaxing time and catering for your every need. The chef will suggest menus for lunch and dinner, and amend according to your likes and dislikes. And he can cook well, we absolutely loved the Sri Lankan meal he created with nine different curry dishes. The decor, of the room and the public areas is fully old world charm. The views over the gardens and lake are beautiful. I can recommend the tour of the nearby tea factory, where the guide is knowledgeable and entertaining. We learned a lot and were not bored in the slightest. We thoroughly enjoyed our stay and hove no hesitation recommending Tea Trails
Tony L
April 2, 2025
Stayed two nights in this beautifully restored remote tea planters bungalow in the heart of the tea plantations . The location is magnificent and grounds impeccably kept .The staff were really friendly and couldn't do enough for you . The food was excellent and the chef obliging in preparing anything you wanted . A visit to the local tea factory is a must . Would definitely return .
Services & Amenities
Most Popular Amenities
Library
Outdoor swimming pool
Free
Tennis court
Parking
Free
Luggage storage
Hot springs
Free
Wi-Fi in public areas
Free
Spa
Karaoke
Bicycle rental
Car rentals
Restaurant
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Outdoor swimming pool
Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool lounge
Pool umbrellas
Towels
No restrictions
Opening times
Business hours
Parking
Parking
Free
Transportation
Bicycle rental
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Wedding service
Front Desk Services
Concierge service
Luggage storage
Safe at front desk
Languages Spoken
English
Food & Drink
Room service
Alcohol-free rooms (on request)
Public Areas
Library
BBQ
Garden
Smoking area
No smoking in public areas
Picnic area
Elevator
Health & Wellness
Kayaking
Off-site
Tennis court
Hot springs
Free
Spa
Sailing
Off-site
Activities
Eco tours
Off-site
Karaoke
Cleaning Services
Laundry service (on-site)
Laundry detergent
Clothes dryer
Facilities for Children
Children's meals available
Accessibility
Stair-free main entrance
Handrails on stairs
Safety & Security
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | Free |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2017
- Renovated: 2022
- Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.