Ceylon Tea Trails - Relais and Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Norwood

Ceylon Tea Trails - Relais and Chateaux

No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province, 00100, Sri Lanka
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Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Library
Outdoor swimming poolFree
Tennis court
ParkingFree
Luggage storage
Hot springsFree
Wi-Fi in public areasFree
Spa
All Amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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9.8/10
Outstanding
Cleanliness9.8
Amenities9.8
Location9.9
Service9.9
All 51 Reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Talawakele Railway Station
(28.3 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: The Tea Loops - E-Biking
(1.1 km)
Landmarks: Al Masjid un Noor Jumma Masjid
(1.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Room
6

Luxury Room

1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
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Owner's Cottage
5

Owner's Cottage

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability
Master Suite
13

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability
Garden Suite
6

Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability

Guest Reviews

9.8/10
Outstanding
51 reviews
Verified Reviews
  • Cleanliness9.8
  • Amenities9.8
  • Location9.9
  • Service9.9
Average for similar properties in Norwood
Most Mentioned
AI Summary
Guests praise the exceptional service, attentive staff, and spacious, stylish rooms with stunning views and direct access to a private garden. Some mention the personal touch making it feel like home.
X‍i‍a‍n‍g‍j‍i‍e‍l‍e‍i‍z‍h‍o‍u
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2023
Wonderful people, can’t be more attentive. Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google
K‍a‍t‍i‍e‍-‍L‍o‍u‍i‍s‍e‍A
April 15, 2025
We absolutely loved this property and would love to return. We stayed in a garden suite in Castlereigh which was just beautiful, I absolutely loved the private garden. The setting is simply stunning and the food is incredible. We had a wonderful stay. The only thing I would change if possible is the room doesn’t have air conditioning, which being British, we struggled with as the Sri Lankan heat can be quite intense.
T‍o‍n‍y‍ ‍L
April 2, 2025
Stayed two nights in this beautifully restored remote tea planters bungalow in the heart of the tea plantations . The location is magnificent and grounds impeccably kept .The staff were really friendly and couldn't do enough for you . The food was excellent and the chef obliging in preparing anything you wanted . A visit to the local tea factory is a must . Would definitely return .
t‍h‍e‍_‍h‍u‍l‍l‍s
January 26, 2025
We stayed at the Norwood lodge for 3 nights. Wow! This is simply one of the best experiences we have ever had. The lodge is deep in tea country. You can see ladies plucking all around you. The views are breathtaking. The lodge feels like a big house rather than a hotel. 6 rooms. The service is amazing. Beautiful food - all included - breakfast, lunch, high tea, dinner. We could never do all 4! There is the option to go to another of the bungalows for lunch and we very much enjoyed seeing dunkeln after the tea factory visit and castlereagh after our walk in the trails. Outstanding service. You feel you could be back in time yet it does not feel outdated. Cannot recommend this place enough…and we thought Norwood was the best of the 5 bungalows.
S‍h‍e‍i‍l‍a‍ ‍T
January 26, 2025
What a beautiful place to relax and just take in the scenery. We stayed in the Castlereagh which was simply stunning. The food and staff were all excellent. Room was very comfortable and enough room for two friends to share. Sitting having meals on the veranda talking to other guests from all over the world was special. The walk to and from the Dilmah tea factory was great, learnt so much about the process of tea making. Saw this property on Amazing Hotels of the World and have to agree this really is a very special property to stay at, should have stayed three nights.

Services & Amenities

Outdoor swimming pool
Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
Free

Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 17 years old and under
Contact hotel
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2017
  • Renovated: 2022
  • Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.

Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux?

The check-in time at Ceylon Tea Trails - Relais and Chateaux is 14:00 and the check-out time is 11:00.

Does Ceylon Tea Trails - Relais and Chateaux have a swimming pool?

Yes, Ceylon Tea Trails - Relais and Chateaux has a pool.

Are pets allowed at Ceylon Tea Trails - Relais and Chateaux?

No, pets are not allowed at Ceylon Tea Trails - Relais and Chateaux.

Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?

Yes, Guests staying at Ceylon Tea Trails - Relais and Chateaux can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

How much does it cost to stay at Ceylon Tea Trails - Relais and Chateaux?

Prices at Ceylon Tea Trails - Relais and Chateaux are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Ceylon Tea Trails - Relais and Chateaux?

The cancellation policy for Ceylon Tea Trails - Relais and Chateaux varies depending on the type of room and booking conditions.

Does Ceylon Tea Trails - Relais and Chateaux offer airport transfer services?

Yes, Ceylon Tea Trails - Relais and Chateaux offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest Train StationHatton Railway Station
Distance to Train Station12.07KM
Average Price FromAED5814
Hotel Star Rating5