Ceylon Tea Trails - Relais and Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Norwood

Ceylon Tea Trails - Relais and Chateaux

No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province, 00100, Sri Lanka
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With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.Show More
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Highlights
Airport pick-up available
Free parking
Delicious breakfast
Lots to do
Amenities
Library
Tennis court
Priority airport pick-up
Priority airport drop-off
Luggage storage
ParkingFree
Hot springsFree
Wi-Fi in public areasFree
All Amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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4.9/5
Outstanding
Cleanliness4.9
Amenities4.9
Location4.9
Service4.9
All 51 Reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Talawakele Railway Station
(28.3 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: Al Masjid un Noor Jumma Masjid
(1.1 km)
Landmarks: Norwood Hindu Temple
(1.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Room
2

Luxury Room

1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Owner's Cottage
5

Owner's Cottage

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Master Suite
13

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
Check Availability
Garden Suite
6

Garden Suite

1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
Check Availability

Guest Reviews

4.9/5
Outstanding
51 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.9
  • Location4.9
  • Service4.9
Average for similar properties in Norwood
Most Mentioned
AI Summary
Guests praise the exceptional service and stunning location with lush green mountains and a serene lake. They appreciate the spacious, stylish rooms with personal touches and direct access to a private garden.
X‍i‍a‍n‍g‍j‍i‍e‍l‍e‍i‍z‍h‍o‍u
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2023
Wonderful people, can’t be more attentive. Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google
t‍h‍e‍_‍h‍u‍l‍l‍s
January 26, 2025
We stayed at the Norwood lodge for 3 nights. Wow! This is simply one of the best experiences we have ever had. The lodge is deep in tea country. You can see ladies plucking all around you. The views are breathtaking. The lodge feels like a big house rather than a hotel. 6 rooms. The service is amazing. Beautiful food - all included - breakfast, lunch, high tea, dinner. We could never do all 4! There is the option to go to another of the bungalows for lunch and we very much enjoyed seeing dunkeln after the tea factory visit and castlereagh after our walk in the trails. Outstanding service. You feel you could be back in time yet it does not feel outdated. Cannot recommend this place enough…and we thought Norwood was the best of the 5 bungalows.
S‍h‍e‍i‍l‍a‍ ‍T
January 26, 2025
What a beautiful place to relax and just take in the scenery. We stayed in the Castlereagh which was simply stunning. The food and staff were all excellent. Room was very comfortable and enough room for two friends to share. Sitting having meals on the veranda talking to other guests from all over the world was special. The walk to and from the Dilmah tea factory was great, learnt so much about the process of tea making. Saw this property on Amazing Hotels of the World and have to agree this really is a very special property to stay at, should have stayed three nights.
F‍l‍y‍i‍n‍g‍W‍i‍n‍e‍m‍a‍n
January 19, 2025
This was our first visit to Sri Lanka, which we were looking forward to as part of our winter tour including Maldives, Sri Lanka, Thailand and a return to the cold UK through Oman and Quatar. Ceylon Tea Trails comprise five individual tea planter bungalows situated in the very beautiful mountain tea plantation area south of Hatton in Central Sri Lanka. It can be either easy to reach, or difficult dependent upon how you travel. The easiest route is to take the floatplane from Colombo airport. The aircraft touches down on Castlereagh Lake at 4,000 feet above sea level after about 30minutes flight time. The most difficult alternative is via road, taking between 4 and 5 hours dependent on conditions. If the mountain weather prevents visual air operations, then the only option available is the road journey. We were luckily able to make the journey by air and its truly spectacular. Descending into the valley the green velvet plantation tapestry is strikingly beautiful, this added an exciting and dramatic feature to our visit. The planter bungalows are situated about 40minutes drive from one another, each with their own manager, butler, chef and service team. We had been assigned to stay at the Tiantsin bungalow, the original building of the five established in 1888 and named after the original town in China from where the first tea plants were imported. The area is steeped in colonial history from this period. During the journey from lake to bungalow we were fascinated to stop at the Anglican Christ Church of Warleigh and experience the original almost 200 year pipe organ being casually played by a fellow visitor, this brought quite an emotional sentiment. On arrival at the Tiantsin the gardens display an array of colour, layed out and manicured resembling a Thames Valley English summer garden. We were welcomed by our butler with a refreshing juice and introduced to our Chef who discussed our gastronomic preferences. The service here is all about providing a truly bespoke tailored experience. As the guest, you can set the time table and routine and the chef will volunteer the wide array of ingredients for the lunch and dinner, with afternoon tea in between should you wish. The rooms are traditionally furnished and generally spacious with access to garden terraces. Curiously for me they had a familiar “Scottish” ambience. Internet connectivity functions well, despite an amusing absence of room telephone, such apparatus being replaced by a bedside call button. Using this retro technology one press for a couple of seconds and our butler would be at the suite entrance in moments to meet our needs. During our three day stay we enjoyed walking along the plantation trails where we met many locals, we visited the Norwood Bungalow where their chef entertained us for a morning curry cooking course, and visited Norwood shopping street. We didn’t get time to enjoy the swimming pool and hot tub, but I did spend a relaxing afternoon with a Cuban cigar amongst the a
R‍ ‍H‍ ‍B
January 17, 2025
We were spoilt beyond our dreams by the team at Tea Trails. The accommodation (owners bungalow) was enormous and very comfortable with stunning views of the estate and lake. The food was world class and the staff the friendliest we have come across. Service was excellent and the estate is run in a truly professional and hospitable manner.

Services & Amenities

Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2017
  • Renovated: 2022
  • Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.

Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux?

The check-in time at Ceylon Tea Trails - Relais and Chateaux is 14:00 and the check-out time is 11:00.

Are pets allowed at Ceylon Tea Trails - Relais and Chateaux?

No, pets are not allowed at Ceylon Tea Trails - Relais and Chateaux.

Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?

Yes, Guests staying at Ceylon Tea Trails - Relais and Chateaux can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

How much does it cost to stay at Ceylon Tea Trails - Relais and Chateaux?

Prices at Ceylon Tea Trails - Relais and Chateaux are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Ceylon Tea Trails - Relais and Chateaux?

The cancellation policy for Ceylon Tea Trails - Relais and Chateaux varies depending on the type of room and booking conditions.

Does Ceylon Tea Trails - Relais and Chateaux offer airport transfer services?

Yes, Ceylon Tea Trails - Relais and Chateaux offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest Train StationHatton Railway Station
Distance to Train Station12.07KM
Average Price FromAED5915
Hotel Star Rating5