Ceylon Tea Trails - Relais and Chateaux - All Inclusive
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Ceylon Tea Trails - Relais and Chateaux - All Inclusive

No. 1 of Luxury Hotels in Nuwara Eliya District
Estate, Norwood, Central Province, 00100, Sri Lanka
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We Price Match
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Highlights
Great views
Comfy rooms
Free parking
Airport drop-off available
Lots to do
Amenities
Restaurant
Alcohol-free rooms (on request)
Sunbathing area
Outdoor swimming poolFree
Hot springsFree
Spa
ParkingFree
Priority airport pick-up
All amenities
Property Description
Ceylon Tea Trails – Relais & Châteaux comprises five restored tea planters’ bungalows in the scenic mountains of Hatton, within reach of Sri Pada (Adam’s Peak) and Horton Plains National Park. Each bungalow features period furnishings, personalized butler service, and gourmet cuisine. The bungalows range from four to six rooms and suites, totalling 27 rooms, which can be booked individually or reserved together for exclusive use. This all-inclusive property offers meals, beverages, and selected activities as part of the rate. Each bungalow has its own outdoor swimming pool and jacuzzi, along with lush gardens and a croquet lawn. Guests can also enjoy an outdoor tennis court at the Tientsin Bungalow, guided nature walks, and bicycles to rent. Additional amenities include massages and body treatments, concierge services, a fireplace in the lobby, and a picnic area. Dining options include in-bungalow meals, afternoon tea, picnic lunches, and a variety of curated food and beverage experiences. Featured services include complimentary Wi-Fi, newspapers in the lobby, dry cleaning/laundry, luggage storage, and free self-parking. Each room is individually styled, with private bathrooms featuring deep soaking bathtubs, shower/tub combinations, and complimentary toiletries. Housekeeping is provided daily.
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9.8/10
Outstanding
Cleanliness9.8
Amenities9.8
Location9.9
Service9.9
All 54 reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Tunnel No 14 [Up Country Line] Singimale Train Tunnel
(13.3 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: Pekoe Trail Stage - 08 (Norwood - Bogawanthalawa)
(1.0 km)
Landmarks: The Tea Loops - E-Biking
(1.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Luxury Room

1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability
10

Owner's Cottage

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability
19

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability
13

Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
Check Availability

Guest Reviews

9.8/10
Outstanding
54 reviews
  • Cleanliness9.8
  • Amenities9.8
  • Location9.9
  • Service9.9
Average for similar properties in Norwood
Most Mentioned
Review summary
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Service Quality: The service is exceptional, with personalized attention from butlers and staff, who cater to guests' needs and preferences. The hospitality is described as superior and unmatched, with staff going above and beyond to ensure comfort and satisfaction.(based on 4 reviews)
X‍i‍a‍n‍g‍j‍i‍e‍l‍e‍i‍z‍h‍o‍u
October 14, 2024
房間介紹套歺中參觀茶園完全是提階的套路,參觀這個老舊的茶葉廠促銷活動搞一個多小時,前後浪費四個多小時! 這個集體五間小屋有好差的區別,一定要小心,另外要提早一天打電話給酒店。請與攜程確認這個電話能不能打通! 酒店服務員態度非常好!
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1‍3‍6‍7‍8‍0‍7‍*‍*‍*‍*
March 6, 2024
英式別墅,衞生間太漂亮了!獨享優美的風景,泳池景觀非常好,熱水泡池很舒服!管家式服務非常值得稱讚,每天跟客人商量美食,去哪裡玩也儘可能好好安排,每一環節都讓人滿意!
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M‍4‍1‍1‍5‍2‍*‍*‍*‍*
October 6, 2023
太完美的一間酒店了,必須再次回去多住幾天才能表達我對這家酒店的熱愛,在茶山和碧湖之間營造了一個避世之所,餐食也不愧為羅萊夏朵的經典出品
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_‍W‍e‍C‍h‍a‍t‍4‍4‍2‍5‍4‍*‍*‍*‍*
May 5, 2023
Wonderful people , can’t be more attentive. 山中隱世,記得住summerville。 staff samantha 等人讓我們度過了個非常好的兩晚。極力推薦
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e‍e‍e‍e‍k‍k‍k‍k
November 10, 2025
在斯里蘭卡入住過的最好的酒店,住進了一個英式莊園,自己就是莊園的主人,可以選擇不同的莊園用餐和參加活動。早晨在花園享用早餐後又去無邊泳池泡一會兒真的舒服極了,這就是度假的愉悦感。酒店的服務極好,給我很好的一次旅行體驗
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2‍9‍8‍8‍1‍5‍*‍*‍*‍*
October 12, 2025
有被狠狠驚艷到的一次入住體驗! 與其説是酒店,不如説這裡是一座完整,真實的百年茶莊,帶你閃回殖民時代,做一場以茶為靈魂的舊夢。整個酒店由五棟殖民時期的bungalow組成,星羅棋佈的散落在一整個茶山之上,有相互呼應的聯繫又彼此孤立的私密。我們訂到的是Norwood,氛圍靜謐、浪漫。 這裏的服務是我目前入住過的頂奢酒店裡感受最獨特的,每個Bungalow都有一個全天候的管家,剛入住時各種温馨説明,真正做到無微不至,且一直提到希望能給到我們把這裏當成是自己的家的感受。而在這裏用餐沒有菜單也沒有固定時間,衹需提前與管家和主廚溝通,完全按照住客的需求來製作和提供餐品,重點是還意外的非常好吃!
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a‍l‍e‍x‍k‍o‍k‍2‍0‍1‍9
October 4, 2025
I could write pages on how special this place is, but all I’ll need to tell you that from beginning to end ALL aspects of food, beverage and accommodation together with true Sri Lankan hospitality is second to none!
m‍a‍n‍u‍t‍d‍c‍r‍7
September 28, 2025
We spent 5 nights here as a family of 4 in August across Dunkeld and Summerville Bungalow. We absolute adore the decorations of the bungalow, it just oozes class and sense of place. The service level here is unrivalled, better than the best of Amans. We had fantastic butlers Singh and Priyantha, and the rest of the team were equally outstanding. The group tea factory tour and private tea tasting with Bernard was well worth it, as well as other activities ranging from boat cruise to kayaking and hiking. F&B here is also world class. Without going into too much details, this is absolutely one of our favourite corners in the world and we are eagerly plotting to return next year.

Services & Amenities

Restaurant
Outdoor swimming pool
Hot springs
Spa
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00

The host or staff will greet you upon arrival

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
Free

Breakfast
CuisineWestern, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2017
  • Renovated: 2022
  • Number of Rooms: 27
Phone:+94-117745730
Email:reservations@resplendentceylon.com
Ceylon Tea Trails – Relais & Châteaux comprises five restored tea planters’ bungalows in the scenic mountains of Hatton, within reach of Sri Pada (Adam’s Peak) and Horton Plains National Park. Each bungalow features period furnishings, personalized butler service, and gourmet cuisine. The bungalows range from four to six rooms and suites, totalling 27 rooms, which can be booked individually or reserved together for exclusive use. This all-inclusive property offers meals, beverages, and selected activities as part of the rate. Each bungalow has its own outdoor swimming pool and jacuzzi, along with lush gardens and a croquet lawn. Guests can also enjoy an outdoor tennis court at the Tientsin Bungalow, guided nature walks, and bicycles to rent. Additional amenities include massages and body treatments, concierge services, a fireplace in the lobby, and a picnic area. Dining options include in-bungalow meals, afternoon tea, picnic lunches, and a variety of curated food and beverage experiences. Featured services include complimentary Wi-Fi, newspapers in the lobby, dry cleaning/laundry, luggage storage, and free self-parking. Each room is individually styled, with private bathrooms featuring deep soaking bathtubs, shower/tub combinations, and complimentary toiletries. Housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

Check-in time at Ceylon Tea Trails - Relais and Chateaux - All Inclusive starts at 14:00, and check-out time is by 11:00.

Does Ceylon Tea Trails - Relais and Chateaux - All Inclusive have a pool?

Yes, Ceylon Tea Trails - Relais and Chateaux - All Inclusive has a swimming pool for guests.

Are pets allowed at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

No, pets are not allowed at Ceylon Tea Trails - Relais and Chateaux - All Inclusive.

Does Ceylon Tea Trails - Relais and Chateaux - All Inclusive serve breakfast?

Yes, Ceylon Tea Trails - Relais and Chateaux - All Inclusive serves breakfast for guests. Breakfast options include Western, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian style.

How much does it cost to stay at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

Room prices at Ceylon Tea Trails - Relais and Chateaux - All Inclusive vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

The cancellation policy at Ceylon Tea Trails - Relais and Chateaux - All Inclusive depends on your room type and booking terms.

Does Ceylon Tea Trails - Relais and Chateaux - All Inclusive offer airport transfers?

Yes, Ceylon Tea Trails - Relais and Chateaux - All Inclusive provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest Train StationHatton Railway Station
Distance to Train Station12.07KM
Average Price FromVND44688471
Hotel Star Rating5