Novotel Nuernberg Centre Ville

Little hi hiccup at check but got an upgrade so no matter!  Service was great, breakfast choices excellent, location next to main station, and a few steps into the old city, would recommend staying here!!!

I felt that all the staff were so kind and considerate. The facilities and cleaning conditions were so good that I want to go back to the hotel.

Warning ⚠️ It's a terrible experience to stay this hotel. My wallet got stolen in the room on the 2nd day of my stay. The receptionist did not help much because they said only the manager has the access to the cctv footage but their manager is not working on Saturday and Sunday. Please think twice if you want to stay in this hotel.

Average

location is good, breakfast was really nice. clean room, executive room is spacious.

There are a lot of 4-star rated bed bugs in this 4-star rated Novotel hotel. You have to be very cautious and be careful. You might encounter a lot of 4- star rated bed bugs in your room. While you fall asleep, they will suck your blood and disappear. You can't find it easily in the morning. When you got bitten bed bugs, 1~7 days later, you can feel bitten spot and feel crazy itchy. Seriously, these 4-star rated bed bugs will bite and suck your blood. Most of all, Hotel would not refund. I think it is a common thing in this hotel. this is one of the brand hotels of ACCOR. 여러분은 이 호텔의 객실에서 피를 빨아먹는 수 많은 빈대에게 물릴 수도 있습니다. 침대 구석 구석 잘 살피시고 빈대의 흔적이 있으면 방을 바꾸세요. 빈대는 쉽게 보는 해충이 아닙니다. 매우 조심하세요. 처음부터 다른 호텔을 고려하는 것도 좋은 대안입니다. 부디 조심하세요 환불을 요구했으나 환불을 해주지 않고 버티고 있습니다. 가렵고 잠을 못자서 너무너무 괴로워요!!!