Guest User
July 8, 2025
The lodge itself is beautiful, with a fantastic view and lovely common areas like the dining room, terrace, bar, and pool. The rooms are also nice, but they feel a bit outdated—especially the bathrooms. In our room, the toilet was not properly mounted to the floor, making it unstable, and the water tank made extremely loud, whistling noises when refilling, which was quite disturbing at night. The staff were very friendly and helpful, and the food was very good. However, I am deducting two stars: one because of the outdated bathroom (see above), and another due to our experience in the gift shop. We bought 12 stamps for postcards to Europe and paid the correct postage (about 5500 UGX per stamp), but were given stamps worth only 400 UGX each. Unfortunately, we only noticed this much later, when trying to send the postcards at a post office. Overall, a beautiful lodge with great service, but some improvements are needed, especially in the rooms and in guest services like the gift shop.