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Oakland: 53 hotels found

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Latest Reviews for Oakland Hotels

Holiday Inn Express & Suites Oakland-Airport

Holiday Inn Express & Suites Oakland-Airport

4.2/5101 Reviews
Terrible experience. My family and I had a layover for 5 hours around midnight ant the Oakland anirport and booked this hotel due to its proximity to the airport and offer of shuttle service. On paper everything was great but that’s where things started to go south once we landed and were ready. - 15 minute wait for overnight front desk agent to answer our calls for the shuttle. (After multiple attempts to call) - another 25 minute wait for the shuttle (hotel is 3 minutes away) - check in was quick but the crib was not set up in the room although the agent confirmed this was noted on the reservation. (I was later given the excuse that the room attendant didn’t know how to set up the crib? - what does that even mean? I saw the crib down the hallway with linens tossed in a plastic bag on top. - was told the shuttle service back to the airport was full at 4:30am. I asked what my other options were and she told me to pick another time (but they only run every hour so a 5:30am shuttle would be too late). We hastily booked an Uber to the airport to ensure we make our flight, then a moment later got a call from front desk that there were actually 2 seats open on the bus. Too late to cancel Uber, but at this point we just wanted this whole ordeal and inconvenience to be over with. We will definitely be looking into other venues next time we find ourselves in need of a reliable night’s stay near Oakland airport.

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