Pug Seal Oaxaca

The staff excels in exceptional service, ensuring a welcoming experience. Guests appreciate the varied and delicious breakfast. Convenient central location and comfortable, stylish rooms with excellent amenities.

When we checked in the front desk clerk upgraded us to a master suite at no additional charge to ensure we weren't disturbed by street noise other guests experienced previous nights. The exterior is deceiving as the hotel and amenities were incredible. The included breakfast with an extensive menu was the best food we had the few days we were in Oaxaca. Our server Kayla was so knowledgeable, shared so much helpful information, and made great recommendations. All the staff were so friendly, accommodating, and helpful!!! They have great seating areas and private sitting rooms that you can bring people to that are not staying at the hotel. There is beer, wine, spirits, and soft drinks available. Relatives stayed at other hotels and hung out with us at Pug Seal. They felt Pug Seal was a nicer hotel than theirs. We highly recommend staying at the Pug Seal!

Very comfortable bed, luxurious shower, beautifully appointed room - this is a gorgeous property in a great location. The (regular and Mexican coffee) coffee, infused waters, and croissants were delicious; and though we did not avail ourselves of the complimentary breakfast, the other couple we spoke with raved about it. Lastly, we particularly appreciated the ability to have a nightcap at your honor bar. A couple criticisms, some easily remedied - I thought the mosquito abatement was a little too perfumy. Though it must have worked - I did not see one mosquito in my room - the scent was almost overpowering upon entering the room. Second, I found the steps descending from the tub shower were slippery, despite the grip tape. The handle is helpful, but either consider bigger-grit slip-tape on the steps, or use additional cloth bath mats which worked very well for me (maybe add additional mat). I thought the bathroom could have used a place to put toiletries. You could easily add an additional small side table next to the sink, or a cubby on an adjacent wall. The one small side table provided little-to-no space for toiletries. Finally, and I'm not sure how to remedy this, but the bass rhythm from the music in the nearby club penetrated your walls until late, late at night. It wasn't super loud, but it was enough that there was no way to block it - pillow, earplugs, etc. I think this is where the nightcap from the honor bar really paid off. :) Otherwise this is a beautiful property in a wonderful city and I look forward to staying here again in the future!