Guest User
May 13, 2025
The Hotel is beautiful, the amenities great. You are right in town in Tullamore, there is entertainment, pool, an amazing spa. The rooms are good and I went with a full couple romantic service for the weekend, to celebrate a special ocasion. Unfortunately the shower was freezing on the day of arrival. These things can happen so we informed reception, which promptly informed us (twice, once by phone, once face to face) that the manager was going to look into it. We came back later that night without thinking more of it, as we were assured it was fixed. The next day when we had to shower before checking out, the water was freezing once again. When we informed the reception, all we got was an apology and that they would look into it, no solutions, no manager was called to give us more details. This ruined what would have been a 5 star weekend, as we ended up doing cold showers, which while great for my blood pressure, the effect was loss after being fully ignored at the end.