The Marilis Hill Resort Hotel & Spa Ultra All Inclusive

I recently stayed at the Marilis Hill Resort Hotel in Antalya and while the location and I was disappointed by the lack of free Wi-Fi and the quality of drinks at the night bar. In today's world, access to Wi-Fi is often essential for travelers, and not having free Wi-Fi can be a significant inconvenience. Additionally, the drinks at the night bar were not up to the standard I was expecting, which detracted from my overall enjoyment of the hotel. While the Marilis Hill Resort Hotel has many positive aspects, these issues have left me with the impression that I would not choose to stay there again. However, I do hope that the hotel management takes these criticisms into consideration and makes improvements in these areas for future guests.

Avoid this hotel at all costs! The Marilis Hill Resport & Spa is definitely not a resort and the Spa stinks! We arrived in the evening, with the hotel knowing our arrival time. There was 11 of us and we had booked 5 rooms. None of the rooms were available when we arrived. They put 11 of us (only 1 child) in one room with only 1 bathroom for the first night. There was not enough bed space for all of us and 1 of the adults had to sleep on the floor! We got the keys to our rooms the next morning, from hotel staff who spoke little to no English and with the male staff behind reception being particularly rude and having no regard for our previous night ordeal. Two of the rooms upon opening the door had not been cleaned since the previous guests left so we had to get the cleaners to come back and clean the rooms! Throughout our 10 day stay, the rooms were not routinely cleaned each day, even though the sign had been up on the door. The towels were not changed and when they were, the replacements looked dirtier than the used ones. The floors were not cleaned properly, with dust and dirt on them most of the time. The bathrooms were not cleaned properly, with the sink and showers having dirt and mould build up. On the last two days, 1 of the rooms was not visited at all by the cleaners even though this was a complaint made to the staff throughout the stay! The swimming pool was definitely not clean and there was plenty of parts of the pool were tiles were missing and the dirt underneath was seen spreading in the pool. It was pointless speaking to the staff, they didn't speak or understand much English and had to use Google translate on their phones to communicate. The male staff were very rude throughout and had no regard for their guests! there were regular complaints from other guest on most days. A lady arrived on the same night with a young baby and her room was not ready either. One gust had been there for two days and the staff had given his room to a new guest whist the original one was not in the room. It was constant! The only positive was that the food during our stay was nice and we had some good variety each day!