Mangrove Resort Hotel

My first experience with this hotel is that the Wi-Fi connection is too slow, and the flush in the toilet bowl is broken, as well as having a hard time flushing due to no water. I already informed them about the situation, but they just ignore it. No follow-up received from them, but some of their staff are very helpful. There is also a cockroach in the toilet, and then the bed has dust.

Beautiful resort and room is first class with amazing beach views and a great balcony. Unfortunately there is little access to room service and restaurant closes orders at 7:30 so had to order from pub next door. Breakfast was ok but underwhelming. Coffee was very good thou. For premium price compared to other hotels need to really improve room service and amenities.

This place is beautiful. Peaceful, good for couples and great for family if you’re on a budget and looking for great place as well. The staff are always trying to help, smiling and friendly indeed. Food is very good also. And what I love most here is clean, they try to maintain the cleanliness especially the public restrooms. Will surely do come back here.

after my last visit in April I emailed the resort to express my disappointment with the level of noise & the food . This was not my first time and once again I received zero reply. DO NOTE, if peace & quiet is what you require AVOID the rooms on the ground especially close to the family room. I recently made another reservation and two days ago I attempted changing the dates but once again mentioning the noise I was not responded to. My request for the change in dates were ignored however I emailed to cancel my reservation. The owner ( who RARELY greets even when walking by ) is unproffesional and disrespectful by not replying to guest especially after I have stayed there diligently for 15+yrs. I have requested her email to discuss a sensitive matter (security concern) however this email was also ignored. The only thing going is the WONDERFUL STAFF. I find the food with its unchanged in at least a dozen years menu expensive and basic. Previously over the years I have enjoyed my stay there however guest (especially regular) must have their concerns addressed and attended to.

I stayed here while getting some dental work done in Olongapo. When I came back for a follow up appointment I was intending to try somewhere else but I was so satisfied with Mangrove Resort I came back there. The room and the resort were clean and well maintained. The staff were helpful. The pool was nice, and just outside my room, and the seating along the terrace had a nice view over the bay and of Olongapo Long Beach. The dining terrace downstairs offered a similar view. The resort is well located on Baloy Beach Road, not too far (but far enough) from the main road and about the same distance from Baloy Beach in the other direction There were really only two issues. The Aircon was a bit too loud and there was no soap in the bathroom. There was a tube of shower gel, though.