MPT Temple View, Omkareshwar

Exceeded expectations, deluxe room 102 was superb with a big balcony. All amenities, staff is 5 star and food is good.

Very nice location and friendly staff. Room was good too

Recently stayed at MPT Omkareshwar and found the experience to be below my expectations. The cleanliness and hygiene of the rooms was subpar, and the facilities seemed outdated. While the location near the Narmadaji is beautiful, the overall maintenance could use significant improvement. The staff was helpful but overwhelmed, which affected service efficiency. Food served specially breakfast needs a lot of improvements. Unfortunately, I wouldn't recommend it unless there are substantial changes made.

Great views, staff and overall ambience. It is a old hotel but well maintained. We did not like the first room we were given due to the smell, we were immediately given an alternate room. Needed a boat ride and they provided us with an excellent referral. Have to say the Parikrama in a boat was the best experience. Serene and great bird sighting

My worst experience has been till date with this hotel The day I made my booking, no one responded properly and no one was answering calls. After that I called their sales team's number for best rate for booking and their staff told me that now we cannot change the booking nor we change the room rate. It is possible but they denied to me. I booked 3 rooms but due to my colleague's accident I had to cancel 1 room or this information i was given to them before 6 days ago and still They was charged cancellation charges. Everything was fine here till then. At the time of booking they were told to make full payment, the booking will be on hold without full payment confirmation. Or when I asked for cancellation they said cancellation charges so how it is possible if my booking is not confirmed. They gave me back to back excuses. Then there is no customer service in any staff. How to talk to the guest. How to call responded. The messages was seen and ignored. After sending 20 messages, I did not get even 1 reply. Even after all this, I told him that whenever the guest comes, make sure that the rooms are properly cleaned, but after seeing this, he did not give any response and when we checked in hotel on 24/02 late evening the washroom was also not properly cleaned. After complaining, the staff came to clean the washroom. Such are the things which left me completely dissatisfied. Either the staff was not properly literate or they were not properly trained to work in the hotel industry.i humble request who were the general manager or manager of the department .kindly gave proper assistant to guest.such a bad experience.

We stayed just one day in the old wing.The room was ok but the bathroom really needs upgrade. Try and stay in the newer wing. The food is good and the staff at the restaurant is also very good. Checkin and checkout was extremely smooth and the staff was very helpful. It’s not that far from the mandir , we wanted to visit mandir early Morning so staff called in for an auto which was very helpful. Overall a comfortable stay